Retail Associate, SouthPark Mall

About The Black Tux

We design and manufacture modern formal wear with natural fabrics like merino wool, breathable linen and cotton, plush velvet, and luxurious silk. Our expert stylists support customers in our physical showrooms and online, ensuring a perfect fit every time.

About The Team

The Retail team supports customers by meeting them where they are, guiding them forward, and solving challenges along the way, ensuring they have what they need to look and feel their best.

What You’ll Do

• Guide customers through personalized fitting appointments
• Assist in styling and bring their event vision to life
• Support customers from concept to checkout, ensuring a smooth experience
• Conduct fitting appointments and provide expert styling advice
• Support customers in setting up events, coordinating group looks, and managing details
• Maintain showroom presentation and organization
• Collaborate with teammates to uphold our culture of accountability, teamwork, and continuous learning
• Adapt sales techniques to each customer's communication style
• Meet individual and team sales goals

Who You Are

• Customer-focused individual with a passion for styling and event coordination
• Naturally curious about customer’s lives and style needs
• Confident, consultative communicator with a solution-oriented mindset
• Tech-savvy and comfortable navigating digital platforms
• Goal-oriented and motivated to meet and exceed sales targets
• Humble team player with a strong attitude and willingness to learn
• Adaptable and solutions-driven
• Prior retail, customer service, or sales experience is a plus

Perks & Benefits

• Paid company-recognized holidays
• No Black Friday adjusted hours
• Employee engagement & cultural events
• Discounts on garment rental and purchases for you, your partner, and friends & family
• Annual compensation process
• $13.95 - $18.20 an hour base hourly range

Location

The SouthPark Mall, Retail Associate role is onsite. The base hourly range for this position is $13.95- $18.20 but the actual compensation may vary based on the candidate’s skills, qualifications, and location.

Diversity, Equity & Inclusion

We believe our people are our most important asset. The Black Tux is committed to bringing people together from various backgrounds and perspectives, providing employees with a safe and welcoming work environment free of discrimination and harassment. We strive to create a diverse & inclusive environment where everyone can thrive, feel a sense of belonging, and do impactful work together.

Equal Opportunity Employer

We are an equal-opportunity employer to all.

E-Verify Participation

The Black Tux Participates in E-Verify. E-Verify is an internet-based system operated by the Department of Homeland Security and the Social Security Administration. It allows employers to confirm an individual's employment eligibility to work in the United States.