Retail Associate, SEAS - Nike Natick (0-40 hours/week)
About the role
You lead with service. You understand and obsess the consumer's needs, then guide them to the gear that elevates their performance. You fuel the day's momentum. You know the product, honor the details, and keep the store sharp. You hit your goals and move with purpose. You build connection. You show up for the consumer and your teammates. You bring the energy of sport, share your knowledge, and create a space where everyone feels seen and supported. You bring integrity to every moment. You meet our elevated standards, communicate honestly, and model reliability in every interaction.
Responsibilities
- Build brand trust and loyalty by serving like a pro in a fast-paced, high traffic environment.
- Guide consumers to the gear that inspires them, from living rooms to locker rooms, to move, dream, and dare.
- Work across store zones and consumer needs, showing up with optimism and hunger for the collective win.
- Accomplish your goals and move with purpose, creating an ultimate Nike store experience.
- Bring the energy of sport, share your knowledge, and create a space where everyone feels seen and supported.
- Meet our elevated standards, communicate honestly, and model reliability in every interaction.
Requirements
- Lead with service and understand consumer needs.
- Know the product and honor the details.
- Build connection with consumers and teammates.
- Bring integrity to every moment.
- Accomplish your goals and move with purpose.
- Work in a fast-paced, high traffic environment.
- Have the physical ability to bend, squat, reach, climb a ladder, and stand for extended periods of time.
Qualifications
- Must be at least 18 (U.S.).
Skills
- Service-oriented mindset.
- Product knowledge.
- Customer service skills.
- Teamwork and collaboration.
- Physical stamina and agility.
Benefits
- Discounts up to 50% off for you and eligible family members, from Nike, Converse, and Jordan.
- Tuition Assistance of up to $5,250 per calendar year (Eligibility Varies).
- Accrued Paid Time Off and Holiday Pay (Eligibility Varies).
- Mental and Emotional Health Benefits.
- Employee Assistance Program.
Pay
The starting hourly rate for this position is $18.50.
Schedule
Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays, based on department and store/company needs.