Retail Associate, SEAS - Nike Norfolk (0-40 hours/week)

About the role

You lead with service. You understand and obsess the consumer's needs, then guide them to the gear that elevates their performance. You fuel the day's momentum. You know the product, honor the details, and keep the store sharp. You hit your goals and move with purpose. You build connection. You show up for the consumer and your teammates. You bring the energy of sport, share your knowledge, and create a space where everyone feels seen and supported. You bring integrity to every moment. You meet our elevated standards, communicate honestly, and model reliability in every interaction.

Responsibilities

• Build brand trust and loyalty through exceptional customer service
• Guide consumers to the products that inspire them
• Work in a fast-paced, high traffic environment across store zones and consumer needs
• Bring the energy of sport and share your knowledge with customers and teammates
• Accomplish goals and move with purpose
• Show up for the consumer and your teammates
• Model reliability and honesty in every interaction

Requirements

• Lead with service
• Understand and obsess the consumer's needs
• Guide consumers to the right products
• Work in a fast-paced, high traffic environment
• Bring the energy of sport and share your knowledge
• Show up for the consumer and your teammates
• Model reliability and honesty in every interaction

Qualifications

• Flexible with scheduling and available to work retail hours, including day, evening, weekends, and/or holidays
• Ability to bend, squat, reach, climb a ladder, and stand for extended periods of time with or without reasonable accommodations

Skills

• Customer service skills
• Product knowledge
• Teamwork and collaboration
• Problem-solving skills
• Communication skills

Benefits

• Discounts up to 50% off for you and eligible family members, from Nike, Converse, and Jordan
• Tuition assistance of up to $5,250 per calendar year (Eligibility Varies)
• Paid time off and holiday pay (Eligibility Varies)
• Medical, dental, and vision insurance (Eligibility Varies)
• Parental & family leaves; short and long-term disability (Eligibility Varies)
• Healthcare flexible spending accounts and dependent care flexible spending accounts (Eligibility Varies)
• 401(k) plan (Eligibility Varies)
• Financial coaching and education benefits (Eligibility Varies)
• Commuter benefits
• Mental and emotional health benefits
• Child development support and caregiving benefits (Eligibility Varies)
• Employee assistance program

Pay

The starting hourly rate for this position is $16.00.

Schedule

• Flexible scheduling based on department and store/company needs