Retail Associate- Outdoor Pursuits

Salesperson Summary

The Retail Associate is responsible to assist both of our internal and external guests with any and all relative retail needs.

Essential Functions

• Extensive product knowledge and keen personalized service we strive to make each retail purchase a memorable one.
• Circulate on the floor, continually checking merchandise displays to ensure that the store is well stocked.
• Provide a warm welcome and a fond farewell to each and every guest that comes through our door.
• Use Hotel Retail Sequence of Service guidelines in all interactions with our guests.
• Handle guests’ requests by reading and anticipating their needs and upselling new products.
• Responsible for all opening and/or closing duties.
• Making sure your areas are clean and orderly.
• Providing lateral service for other departments will be a necessary duty to ensure flawless personalized service for all internal and external guests.

Qualifications

• Previous hospitality experience preferred
• Available to work weekends and holidays
• Previous Retail sales or customer service experience required

Physical Requirements

• Position requires walking and standing most of the working day;
• Must be able to stand and exert well-paced mobility for up to 4 hours in length.
• Length of time of these tasks may vary from day to day and task to task.
• Must be able to exert well-paced ability to reach different outlets and other departments of the Resort on a timely basis.
• Must be able to exert well-paced ability in limited space.
• Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks.
• Must be able to lift up to 20 lbs. on a regular and continuing basis as you receive boxes of merchandise.

EEO Information

We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.