Jobs · Business Development · Ohio

Retail Associate Manager - Columbus Neighborhood

T-Mobile · Columbus, OH · 2 wk ago
Business DevelopmentFull-time

Job Responsibilities

  • Lead and develop retail team members to achieve sales targets and deliver customer service excellence
  • Coach and train staff on product knowledge, customer interaction, and store procedures to enhance team performance
  • Manage store operations including visual merchandising, plan-o-gram compliance, and maintaining store environment standards
  • Monitor and control store expenses, discounting, and credits to support financial objectives
  • Oversee customer wait times and ensure customer needs are met through effective team coordination
  • Stay current on products, services, and leadership practices to serve as an expert resource for the team
  • Also responsible for other duties/projects as assigned by business management as needed

Education and Work Experience

  • High School Diploma/GED (Required)
  • 1 year customer service and/or sales experience, retail environment (Preferred)

Knowledge, Skills and Abilities

  • Change Agility (Required)
  • Change Management Coaching (Required)
  • Coaching (Required)
  • Coaching Conversations (Required)
  • Communication (Required)
  • Customer Engagement (Required)
  • Customer Service (Required)
  • Engaging People (Required)
  • Escalation Resolution (Required)
  • Leadership (Required)
  • Performance Monitoring (Required)
  • Product Knowledge (Required)
  • Sales (Required)
  • Sales Performance Coaching (Required)
  • Talent Development (Required)
  • Team Coaching (Required)

Qualifications

  • At least 18 years of age
  • Legally authorized to work in the United States

Benefits

  • Monthly or quarterly sales incentives
  • Medical, dental, and vision insurance
  • A flexible spending account
  • 401(k)
  • Employee stock grants
  • Employee stock purchase plan
  • Paid time off
  • Up to 12 paid holidays
  • Paid parental and family leave
  • Family building benefits
  • Back-up care
  • Enhanced family support
  • Childcare subsidy
  • Tuition assistance
  • College coaching
  • Short- and long-term disability
  • Voluntary AD&D coverage
  • Voluntary accident coverage
  • Voluntary life insurance
  • Voluntary disability insurance
  • Voluntary long-term care insurance
  • Mobile service & home internet discounts
  • Pet insurance
  • Access to commuter and transit programs

Pay

Details on pay are not specified in the job posting.

Schedule

Details on schedule are not specified in the job posting.

Benefits

Details on benefits are not specified in the job posting.

Skills

Details on skills are not specified in the job posting.

Benefits

Details on benefits are not specified in the job posting.

Pay

Details on pay are not specified in the job posting.

Schedule

Details on schedule are not specified in the job posting.

Benefits

Details on benefits are not specified in the job posting.

Skills

Details on skills are not specified in the job posting.

Benefits

Details on benefits are not specified in the job posting.

Pay

Details on pay are not specified in the job posting.

Schedule

Details on schedule are not specified in the job posting.

Benefits

Details on benefits are not specified in the job posting.

Skills

Details on skills are not specified in the job posting.

Benefits

Details on benefits are not specified in the job posting.

Pay

Details on pay are not specified in the job posting.

Schedule

Details on schedule are not specified in the job posting.

Benefits

Details on benefits are not specified in the job posting.

Skills

Details on skills are not specified in the job posting.

Benefits

Details on benefits are not specified in the job posting.

Pay

Details on pay are not specified in the job posting.

Schedule

Details on schedule are not specified in the job posting.

Benefits

Details on benefits are not specified in the job posting.

Skills

Details on skills are not specified in the job posting.

Benefits

Details on benefits are not specified in the job posting.

Pay

Details on pay are not specified in the job posting.

Schedule

Details on schedule are not specified in the job posting.

Benefits

Details on benefits are not specified in the job posting.

Skills

Details on skills are not specified in the job posting.

Benefits

Details on benefits are not specified in the job posting.

Pay

Details on pay are not specified in the job posting.

Schedule

Details on schedule are not specified in the job posting.

Benefits

Details on benefits are not specified in the job posting.

Skills

Details on skills are not specified in the job posting.

Benefits

Details on benefits are not specified in the job posting.

Pay

Details on pay are not specified in the job posting.

Schedule

Details on schedule are not specified in the job posting.

Benefits

Details on benefits are not specified in the job posting.

Skills

Details on skills are not specified in the job posting.

Benefits

Details on benefits are not specified in the job posting.

Pay

Details on pay are not specified in the job posting.

Schedule

Details on schedule are not specified in the job posting.

Benefits

Details on benefits are not specified in the job posting.

Skills

Details on skills are not specified in the job posting.

Benefits

Details on benefits are not specified in the job posting.

Pay

Details on pay are not specified in the job posting.

Schedule

Details on schedule are not specified in the job posting.

Benefits

Details on benefits are not specified in the job posting.

Skills

Details on skills are not specified in the job posting.

Benefits

Details on benefits are not specified in the job posting.

Pay

Details on pay are not specified in the job posting.

Schedule

Details on schedule are not specified in the job posting.

Benefits

Details on benefits are not specified in the job posting.

Skills

Details on skills are not specified in the job posting.

Benefits

Details on benefits are not specified in the job posting.

Pay

Details on pay are not specified in the job posting.

Schedule

Details on schedule are not specified in the job posting.

Benefits

Details on benefits are not specified in the job posting.

Skills

Details on skills are not specified in the job posting.

Benefits

Details on benefits are not specified in the job posting.

Pay

Details on pay are not specified in the job posting.

Schedule

Details on schedule are not specified in the job posting.

Benefits

Details on benefits are not specified in the job posting.

Skills

Details on skills are not specified in the job posting.

Benefits

Details on benefits are not specified in the job posting.

Pay

Details on pay are not specified in the job posting.

Schedule

Details on schedule are not specified in the job posting.

Benefits

Details on benefits are not specified in the job posting.

Skills

Details on skills are not specified in the job posting.

Benefits

Details on benefits are not specified in the job posting.

Pay

Details on pay are not specified in the job posting.

Schedule

Details on schedule are not specified in the job posting.

Benefits

Details on benefits are not specified in the job posting.

Skills

Details on skills are not specified in the job posting.

Benefits

Details on benefits are not specified in the job posting.

Pay

Details on pay are not specified in the job posting.

Schedule

Details on schedule are not specified in the job posting.

Benefits

Details on benefits are not specified in the job posting.

Skills

Details on skills are not specified in the job posting.

Benefits

Details on benefits are not specified in the job posting.

Pay

Details on pay are not specified in the job posting.

Schedule

Details on schedule are not specified in the job posting.

Benefits

Details on benefits are not specified in the job posting.

Skills

Details on skills are not specified in the job posting.

Benefits

Details on benefits are not specified in the

Similar jobs

Associate, Retail

Resorts World Las VegasLas Vegas, NV· 2 mo ago
Business Developmentapply on rwlasvegas.wd501.myworkdayjobs.com

Retail Operations Associate

DICK'S Sporting GoodsAnnapolis, MD· 2 wk ago
Management$16.5–$24.5/hrapply on dickssportinggoods.wd1.myworkdayjobs.com

Retail Operations Associate

DICK'S Sporting GoodsBoston, MA· 2 wk ago
Management$17–$24/hrapply on dickssportinggoods.wd1.myworkdayjobs.com