Retail Associate - eCommerce Sales Team Member

Location: East Cleveland Warehouse

About the Role

As an eCommerce Sales Associate, you will play a vital role in our online retail operation by identifying, listing, selling, and shipping collectibles and valuable items. This position supports Goodwill's mission to empower individuals through job skills training and employment opportunities by maximizing the value of donated goods. This is a full-time, Monday–Friday day shift position.

Responsibilities

• Curate, photograph, and list collectibles and valuable items for online sales platforms.
• Accurately describe items, ensuring compelling and precise product listings.
• Manage order fulfillment, including packing and shipping items with care and efficiency.
• Collaborate with the eCommerce team to meet sales and productivity goals.
• Maintain an organized, efficient workspace in a warehouse setting.
• Uphold Goodwill's high standards for customer service and donor appreciation.

Requirements

• High school diploma or equivalent required.

Physical Requirements

• Ability to frequently stand, reach, handle, and lift/carry up to 25 lbs.
• May involve bending, squatting, pushing/pulling up to 25 lbs., and reaching shoulder height.
• Work environment: warehouse.

Benefits

• Bonus incentive plan
• Generous paid time off
• Employee Assistance Program
• Employee discount
• Medical, dental, & vision benefits at a fraction of the premium cost
• Short-term and long-term disability insurance at no cost
• Life insurance at no cost
• Paid holidays
• Retirement plan with company match incentive

Schedule

Full-time, Monday–Friday day shift.

About Goodwill

Goodwill Industries of Greater Cleveland and East Central Ohio is committed to building brighter futures through meaningful employment and training programs. By joining our team, you will be contributing to a legacy of making a difference in the community.