Retail Associate, Dadeland Mall

Miami Heat Retail Store at Dadeland Mall

About the role

Sell merchandise and attend to customers in the Dadeland Mall store. Effectively use product knowledge to sell all merchandise and adhere to the customer service program.

Responsibilities

• Greet customers, respond to questions, improve engagement with merchandise, and provide outstanding customer service
• Operate cash registers
• Achieve individual sales goals
• Direct customers to merchandise within the store
• Increase in-store sales
• Maintain an orderly appearance throughout the sales floor
• Introduce promotions and opportunities to customers
• Cross-sell products to increase purchase amounts
• Adhere to all policies and security procedures

Requirements

• Six months to one year of cashier/retail experience
• Strong customer service skills
• High school diploma or general educational degree (GED)
• Very organized and detail-oriented
• Able to adapt to a fast-paced, fluid environment while balancing multiple tasks at once
• Must be able to lift merchandise, merchandising equipment, and boxes up to 50 pounds

Benefits

• Competitive pay rates
• Overtime pay (1.5 times regular rate) on company-observed holidays
• Paid training
• Free parking
• Discounted employee meals
• 30% discount at Miami Heat Retail Store
• Eligible for monthly Elevate All-Star Recognition Program
• Arena Talent Experience & Department Incentives
• End-of-season performance bonus program (must meet required criteria)