Retail Associate

About the role

As a Retail Associate, you will serve as a Brand Ambassador for Columbia Sportswear Company, our brands, and our products. You will engage consumers to provide a personalized shopping experience, leveraging your product knowledge to guide them to products that match their needs. You will contribute to the profitability and performance of the store and assist the Store Leadership Team in supporting our company mission: "Connecting Active People with Their Passions."

Responsibilities

• Engage consumers in personalized conversation to understand their needs and preferences.
• Leverage product knowledge to make product recommendations and answer consumer questions.
• Use selling techniques and product features and benefits to influence buying decisions.
• Act as a Brand Ambassador, sharing our Columbia Sportswear Brand story and embodying our Company values to enhance the consumer experience.
• Merchandise products to tell compelling product stories that influence consumer buying decisions.
• Restock and maintain sales floor standards to ensure full product presentations and product accessibility.
• Perform required cash register transactions (e.g., sales, returns, and exchanges) efficiently and accurately; engage consumers throughout the transaction and connect them to the company loyalty programs.
• Contribute to store inventory accuracy by receiving and processing incoming and outgoing products accurately and efficiently.
• Acquire necessary knowledge of store policies, procedures, and programs to execute day-to-day operations.

Requirements

• No specific education required (High School Diploma or GED preferred).
• 2 (or less) years of experience in a position or specialization.
• Strong interpersonal communication skills and experience engaging consumers and selling merchandise.
• Skill operating Inventory and Point of Sales (POS) systems, and various other retail software tools.
• 18 years of age or older.

Job Conditions

• Frequently in an active environment requiring the ability to constantly move about, which can be physical or strenuous (frequently adjusting/moving items weighing up to 40 lbs.).
• May frequently use specialized equipment and may have exposure to dust and noise.
• Occasionally requires the ability to work in place.
• Ability to communicate clearly with others.
• Availability to work a flexible retail schedule, which may change seasonally and in response to location-specific business trends or forecasts.

Pay

Pay Range: $18.00 - $25.92
Expected Pay Range for Hire: $18.00 - $19.00
*Newly hired employees typically are employed at the start rate for the specific store; however, previous experience will be considered.

Benefits

• 401k plan with a generous company match.
• Free and confidential 24/7/365 counseling services (EAP+).
• Commuter benefits such as transit and parking reimbursement programs.
• Wellness benefits and employee discounts.