Retail Assistant Store Manager-Olathe Pointe

About the role

Bath & Body Works is seeking an Assistant Store Manager to join our team in Olathe, KS. This position works closely with the Store Manager to develop top talent, deliver exceptional customer experiences, and drive growth.

Responsibilities

• Attract, hire, develop, inspire, and retain top talent.
• Set and reinforce clear and concise performance expectations, results goals, and accountability with all associates.
• Act as manager on duty, addressing customer experience, vendor relationships, or maintenance issues.
• Partner with the sales leadership team to support action plans improving results and operational activities.
• Implement and sustain floorset direction to optimize the business and bring the product story to life.
• Perform opening and closing routines including bank deposits, receipt of shipment, and interpretation/dissemination of company directives.
• Lead exceptional in-store customer experiences through demonstrating and modeling selling behaviors rooted in Our Values and elevated product knowledge.
• Train, coach, reward, and motivate associates to improve selling and the customer experience.
• Maintain the most safe, clean, and engaging experience by adhering to all safety standards and expectations.
• Provide individual and team performance feedback and recommendations to managers.
• Meet payroll targets by ensuring appropriate sales floor coverage and maintaining a selling focus.

Requirements

• Prior experience in a manager role, preferably in a retail setting.
• Proven experience delivering sales, customer experience, and operational results in a fast-paced environment.
• Ability to foster a customer-focused selling culture.
• Effective communication skills, being open to feedback, and the ability to adapt quickly.
• Ability to provide in the moment coaching to associates.
• Ability to de-escalate store and customer situations effectively.

Qualifications

• High school diploma, GED certificate, or relevant work experience.

Skills

• Lead with Curiosity & Humility
• Build High Performing Teams for Today & Tomorrow
• Influence & Inspire with Vision & Purpose
• Observe, Engage & Connect
• Strive to Achieve Operational Excellence
• Deliver Business Results

Benefits

• On-demand access to earned wages through DailyPay
• Tuition-free education and scholarships
• 40% merchandise discount and free product
• Competitive, performance-based compensation and bonus incentive programs
• No-cost mental health and wellbeing support
• Robust health, dental, vision, and life insurance options
• Paid time off and additional family benefits including paid maternity and parental leave

Pay

$20.25 – $25.43 per hour

Schedule

Variety of shifts including evenings, weekends, and holidays.