Retail Assistant Manager

About the role

The Store Assistant Manager at Evergreen Goodwill of Northwest Washington is responsible for supporting the retail, production, and material handling teams. Reporting to the Store Manager, this individual leads these teams to achieve financial goals while fostering a positive work environment.

Essential Functions and Responsibilities:

• Understand and maximize operational metrics to achieve goals.
• Discuss operations and results with the store manager and supervisors.
• Maximize sales through proper stock rotation, merchandising, signage, and identifying e-commerce merchandise.
• Achieve a continuous flow of product through production support and collaboration with inventory and new goods.
• Provide excellent customer service both internally and externally.
• Develop strong working relationships throughout the enterprise.
• Attract, hire, develop, inspire, and retain top talent.
• Champion diversity, equity, and inclusion; promote the voices of all people.
• Ensure compliance with Seattle Goodwill policies and procedures.

Qualifications

• High school graduate or equivalency.
• 3+ years of retail leadership experience.
• 2+ years leading a sales team in a retail or service environment.
• Experience leading a team in a customer-centric, solutions-based environment.
• Ability to engage and speak to customers and understand their needs.
• Skilled understanding of budget metrics, P&L.
• Valid Washington Driver's license and proof of insurance.
• Strong knowledge of Microsoft Office (Excel, Word, PowerPoint, Outlook, Teams).
• Ability to learn new technology and software related to the job.

Physical Abilities

• Lift and carry 20-30 pounds.
• Have developed fine motor control.
• Standing for long periods, frequent bending, kneeling, reaching, stooping, squatting, pushing.
• Climb ladders.
• Able to travel across various surfaces (stairs, ramps, uneven terrain).
• Operate computer systems.

Essential Mental/Sensory Abilities

• Organize, sort, categorize, count, add, subtract.
• Solve problems.
• Communicate effectively both verbally and written, including those with limited English skills.
• Maintain reliable attendance.

Position Requirements (Qualifications for the job under the Americans with Disabilities Act)

• Education and experience as outlined above.
• Physical abilities as described above.
• Essential mental/sensory abilities as described above.

Pay

$57,500 - $60,000/year DOE

Benefits

• Health plan with medical, dental, vision, and prescription coverage.
• 100% employer-paid life, AD&D, and LTD insurance (for salaried employees).
• Voluntary supplemental coverage for life, accident, illness, and short- and long-term disability.
• Flexible Spending Accounts (FSA) Plan.
• Roth and 403(b) Retirement Savings Plan program.
• Paid vacation, (9) holidays, and sick time.
• Limited paid time off for Jury Duty and Bereavement Leave.
• Employee discounts.
• Mentorship Program.
• Career Advancement Opportunities.
• Paid job training.

Equal Opportunity Employer

Evergreen Goodwill of Northwest Washington is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, creed, sex, national origin, age, disability, marital status, citizenship, military status, sexual orientation, gender identity, genetic information, veteran status, or other protected characteristics in accordance with applicable law.