Retail Assistant Manager
About the role
Join Bob’s Discount Furniture as a Retail Assistant Manager and help drive operational excellence and exceptional customer experiences in a fun, fast-paced retail environment. This role balances leadership on the sales floor with strategic oversight of back-end operations, logistics, and team development. You’ll support store performance, drive operational goals, and play a key role in executing The Bob’s Way.
Responsibilities
- Support store performance and drive operational goals
- Lead and develop a team of sales associates
- Oversight of back-end operations, logistics, and inventory control
- Enhance customer experience through effective communication and service
- Manage employee performance and conduct coaching sessions
- Resolve conflicts and make decisions within established guidelines
- Communicate effectively across various departments and levels of the organization
- Ensure compliance with safety and legal standards
Requirements
- 2–5 years of retail, warehouse, or operations management experience
- Proven success in team leadership and operational oversight
- Must be at least 18 years old to be considered for employment with Bob’s
- Ability to lift, move, or slide merchandise up to 75 lbs
- Standing for extended periods and walking the sales floor regularly
- Bending, reaching, pushing, pulling, and performing physical tasks throughout the shift
Qualifications
- Proven leadership and team development skills
- Strong operational planning and execution abilities
- Familiarity with logistics and inventory control
- Excellent customer experience enhancement capabilities
- Effective performance management and coaching skills
- Ability to resolve conflicts and make informed decisions
- Cross-functional communication and collaboration skills
- Strong time management and prioritization skills
Skills
- Leadership and team development
- Operational planning and execution
- Logistics and inventory control
- Customer experience enhancement
- Performance management and coaching
- Conflict resolution and decision-making
- Cross-functional communication
- Time management and prioritization
Benefits
Competitive Medical, Dental, and Vision Insurance
Generous paid time off, including vacation, personal days, sick leave, holidays, and your birthday!
401(k) Profit Sharing Plan with a generous company match
Pet Insurance and employer-paid Life Insurance options
Professional Development: Tuition reimbursement, on-demand learning, and career progression pathways
Employee Discount starting on Day 1, plus exclusive partner discounts
Bob’s Helping Hand and Bail Out financial assistance programs
Pay
Salary range: $XX - $YY per hour
Hourly rate may vary based on experience and qualifications
Schedule
Full-time, on-site position in a retail showroom
Availability on weekends, evenings, and holidays is required