Retail Assistant Manager

About the role

Join Bob’s Discount Furniture as a Retail Assistant Manager and help drive operational excellence and exceptional customer experiences in a fun, fast-paced retail environment. This role balances leadership on the sales floor with strategic oversight of back-end operations, logistics, and team development. You’ll support store performance, drive operational goals, and play a key role in executing The Bob’s Way.

Responsibilities

• Support store performance and drive operational goals
• Lead and develop a team of sales associates
• Oversight of back-end operations, logistics, and inventory control
• Enhance customer experience through effective communication and service
• Manage conflict resolution and make informed decisions
• Collaborate with cross-functional teams to ensure smooth operations
• Ensure compliance with safety and legal standards

Requirements

• 2–5 years of retail, warehouse, or operations management experience
• Proven success in team leadership and operational oversight
• Must be at least 18 years old to be considered for employment with Bob’s
• Ability to lift, move, or slide merchandise up to 75 lbs
• Standing for extended periods and walking the sales floor regularly
• Bending, reaching, pushing, pulling, and performing physical tasks throughout the shift

Qualifications

• Proven leadership and team development skills
• Strong operational planning and execution abilities
• Familiarity with logistics and inventory control
• Excellent customer experience enhancement techniques
• Effective performance management and coaching skills
• Ability to resolve conflicts and make informed decisions
• Cross-functional communication and collaboration experience
• Strong time management and prioritization skills

Skills

• Leadership and team development
• Operational planning and execution
• Logistics and inventory control
• Customer experience enhancement
• Performance management and coaching
• Conflict resolution and decision-making
• Cross-functional communication
• Time management and prioritization

Benefits

Competitive Medical, Dental, and Vision Insurance
Generous paid time off, including vacation, personal days, sick leave, holidays, and your birthday!
401(k) Profit Sharing Plan with a generous company match
Pet Insurance and employer-paid Life Insurance options
Professional Development: Tuition reimbursement, on-demand learning, and career progression pathways
Employee Discount starting on Day 1, plus exclusive partner discounts
Bob’s Helping Hand and Bail Out financial assistance programs

Pay

Not Including Potential Commissions, Incentive, Bonus, etc.
Opportunities: Pay: $64,000-$67,000 annually plus bonus

Schedule

Full-time, on-site position in a retail showroom. Availability on weekends, evenings, and holidays is required.