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Jobs · Management · Florida

Retail Asset Protection Specialist (Loss Prevention) - Miami

The RealReal · Miami, FL · 1 wk ago
On-siteManagement$20–$25.07/hrFull-time

About The Role

Reporting to Sr. Manager, Retail and Sales Asset Protection, the Asset Protection Specialist is an integral role in our retail stores. With key responsibilities including security, Asset Protection, and general wellbeing of facilities, employees, and clients, as well as overseeing operational functions and inventory control.

Responsibilities

  • Support safety and security processes and procedures, including business continuity plans
  • Utilize CCTV to review video for safety and investigations and bring internal and external cases to closure
  • Help lead weekly inventory cycle count and partner with inventory operations to reconcile inventory variances
  • Conduct daily/weekly/monthly audits, to ensure shortage control, safety, and all other Asset Protection policies and procedures are adhered to
  • Responsible for physical security of the building as a key holder, including off hour alarm response
  • Train current and new team members on AP processes and systems and to ensure proper compliance; Train and guide new hires during onboarding
  • Work closely with the entire store team at The RealReal to help support total business needs and Asset Protection initiatives
  • Collaborate with store management to help support business needs and achieve store objectives
  • Investigate industry trends, understand market conditions, and develop AP strategies to stay ahead of the competition
  • Identify internal and external theft incidents and properly document

Requirements

  • Minimum Requirements: 1+ year of Asset Protection or Security experience
  • Strong understanding of physical security including CCTV, EAS, alarms, access control, and lock and key
  • Able to work well with all levels of management within the company
  • Able to work with minimal supervision and be a self-starter
  • Able to adapt to shifting priorities
  • Strong oral and written communication skills
  • Proven ability to work will within a team
  • Able to stand for up to 8 hours at a time
  • A customer-focused mindset with a drive to provide a warm and welcoming environment
  • Open availability to work nights, weekends, and holidays as needed
  • Able to respond to alarm company calls and be available after hours as needed

Qualifications

  • Preferred Requirements: 1+ year of Asset Protection or Security experience in a Retail store setting

Skills

  • Strong understanding of physical security including CCTV, EAS, alarms, access control, and lock and key
  • Ability to work well with all levels of management within the company
  • Ability to work with minimal supervision and be a self-starter
  • Ability to adapt to shifting priorities
  • Strong oral and written communication skills
  • Proven ability to work will within a team
  • Able to stand for up to 8 hours at a time
  • A customer-focused mindset with a drive to provide a warm and welcoming environment
  • Open availability to work nights, weekends, and holidays as needed
  • Able to respond to alarm company calls and be available after hours as needed

Benefits

  • Employee Stock Purchase Plan
  • 401K with Company Match
  • Medical, Dental & Vision Insurance
  • Paid parental leave
  • 9 Paid Company Holidays
  • 18 Paid Time Off (PTO) Days (PTO starts accruing on first day of work)

Pay

The expected hourly rate for this role is $20.00-$25.07. To determine starting pay we carefully consider a variety of factors, including primary work location and an evaluation of a candidate’s skills, experience, market demands, and internal parity. Additionally, salary is just one component of TRR’s total rewards package. Depending on role, employees may also be eligible for a bonus program, incentive pay and benefits.

Schedule

The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

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