Retail Area Supervisor

Responsibilities

• Oversee daily opening and closing procedures, ensuring accuracy, preparedness, and consistency.
• Handle customer concerns, register voids, and transactional issues with urgency and professionalism.
• Direct team members in the setup and maintenance of displays and sales areas, creating a visually appealing and guest-ready retail environment.
• Support scheduling and staffing coordination, including managing call-outs and adjustments.
• Cook with others through inventory-related tasks using computerized systems.
• Perform and guide others through inventory-related tasks using computerized systems.
• Deliver outstanding sales and service by engaging with guests, assisting with purchases, and resolving questions with enthusiasm.
• Maintain a clean, safe, and welcoming work environment, following and enforcing all safety protocols and Six Flags policies.
• Promote a team culture of integrity, inclusion, and professionalism.
• Lead store setup and merchandising, ensuring all products are well-stocked, attractively presented, and aligned with visual guidelines.
• Document and respond to team performance issues, using respectful, corrective coaching strategies that focus on improvement and alignment with park values.
• Support other areas of the Retail Department and assist with cross-functional needs.

Qualifications

• Must be at least 18 years old.
• Cash handling departments may require a passing score on a math assessment.
• Excellent verbal and written communication skills.
• Strong organizational and interpersonal abilities.
• Ability to train others in proper stocking, setup, and display techniques.
• Comfortable working in a fast-paced, guest-focused environment.
• Ability to work a flexible schedule including weekends, evenings, and holidays.