Restroom Attendant

POSITION PURPOSE

The Bathroom Attendant cleans and maintains toilet facilities in accordance with company standards and policies. Cleaning equipment to clean mirrors, floors, toilets and sinks. They perform the cleaning activities before, during and after operational service hours.

ESSENTIAL FUNCTIONS AND BASIC DUTIES

• Clean and maintain assigned restroom facilities before during and after operational hours. Cleaning duties including sweeping, mopping, wiping sinks and counters, cleaning mirrors, cleaning toilets, emptying trash receptacles, etc. Will also restock restroom supplies as needed; must faithfully and honestly perform restroom inspections.
• Utilize brooms, mops, squeegees, cleaning brushes, various cleaners and sanitizers, etc. to accomplish various cleaning tasks and must be able to understand the proper use and care of such equipment and supplies.
• Monitor and respond to inappropriate guest behavior, including enforcing rules and restrictions, regulating guests' actions, and requesting assistance from a manager.
• Exhibit a high degree of motivation toward ensuring guest satisfaction by displaying an aggressively friendly approach to service guests. In addition, they must be able to deal with many guests each day in a positive and friendly manner.
• Closely monitor restroom facilities to ensure a safe operation.
• Flexible availability to include weekdays, weekends, nights, and/or holidays.

KNOWLEDGE, EXPERIENCE AND SKILLS

• The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities:
• Must be able to speak, read, write, and understand the primary language(s) used in the workplace.
• Must be able to read and write to facilitate the communication process.
• Requires good communication skills, both verbal and written.
• Knowledge of the city, particularly tourist attractions.
• The ability to communicate clear directions to nearby local attractions, facilities, and services.
• Ability to learn and perform all essential job functions accurately and safely.
• Ability to perform duties within extreme temperature ranges.
• Ability to walk, stand, and continuously perform essential functions for an extended period of time.
• The ability to perform tasks requiring bending, stooping, kneeling, and walking.
• Auditory and visual abilities to observe and detect signs of emergency situations.
• High school diploma or general education degree (GED) preferred.