Restorative Justice Case Manager Specialist Lead "Internal Applicants Only"

POSITION SUMMARY AND QUALIFICATIONS

The RJ Case Manager Specialist Lead shall provide case management services with referred individuals and their families while also implementing appropriate restorative justice practices.

WHAT YOU SHOULD HAVE FOR THIS ROLE:

• Bachelor’s degree in Social Work, Psychology, Sociology, Human Services, or related field, can be within four (4) months/one semester of obtaining degree; up to three (3) years of experience.
• Interest in working with justice-involved and disenfranchised populations is highly desired.
• Excellent interpersonal skills with demonstrated abilities in written reports/business correspondence are required.
• Effective oral communication skills to include demonstrated ability of public speaking or presentations to groups.
• Proficient with MS Office software.

RESPONSIBILITIES

• Maintain a caseload of cases consistent with projects, restorative justice, case management processes, and contact schedules in the catchment area.
• Compile, input, and track case management and restorative justice processes in the online case management system. Will have up to 25 cases.
• Work with the Program Manager and director to develop processes for case managers to use.
• Facilitate restorative justice practices for assigned cases consistent with department and project requirements. Will support and train staff in restorative justice processes and case management.
• Complete appropriate assessments for referred individuals and families.
• Develop and monitor case plans with assigned individuals and families consistent with department and project requirements.
• Complete and maintain accurate documentation for case management and restorative justice practices in the online case management system. Will train other case managers on myEvolv and other case management systems and restorative justice practices.
• Complete all required reports and documentation consistent with program standards and funding requirements. Case Manager Lead will work with the program manager and director on developing case management/restorative justice processes.
• Represent VOA and VOA Justice in the community.
• Cultivate and maintain relationships with community organizations to maintain current and cultivate new partnerships.
• Seek and engage in personal and professional development opportunities.
• Facilitate project-based staff meetings.
• Hold supervision meetings with those you supervise.
• Ensure cases are assigned to the appropriate case manager.
• Be direct contact for referral sources.
• Ensure new staff have completed training requirements as outlined in the onboarding checklist.
• Ensure all staff comply with project metrics.
• Responsible for grant compliance and quarterly reporting.
• Work with Organizational Development to provide professional development tracks for project employees.
• Aid in other duties as assigned.
• Aid and support all VOA Restorative Justice project sites by working with the Program Manager and Director on new and existing projects, including case management, staff support, training, and travel.

BENEFITS

Volunteers of America Mid-States offers a rich and robust benefits package that supports a healthy work-life balance, which includes the following:

• Health and Wellness Employee Assistance Plans (EAP)
• Health and Wellness Program
• Medical Coverage
• Dental Coverage
• Vision Coverage
• Flexible Spending Account
• Health Spending Account
• Short Term Disability
• MetLife Legal Plans
• Financial Wellbeing
• Competitive Compensation Packages
• Life Insurance (company paid)
• 403b retirement plan with company fund matching
• Employee discounts
• Loan forgiveness options through federal programs (National Health Corp & Public Service Loan Forgiveness)
• All company-paid benefits and paid time off effective day one
• Work Culture Commitment Committee
• Justice Committee
• Integrity Committee
• Compassion Committee
• Retention Committee