Restoration Technician

Responsibilities

• Notify Crew Chief of any customer needs or concerns.
• Communicate effectively to ensure customer satisfaction.
• Report any service complaints promptly.
• Adhere to 1-4-8 job response protocols.
• Be available for emergency service responses.
• Follow SERVPRO® guidelines and Crew Chief instructions.
• Inventory and load equipment and supplies before jobs.
• Set up staging areas and equipment at job sites.
• Prepare job site rooms for cleaning.
• Auxiliary tasks as needed.
• Perform thorough cleanup at end of day or job.
• Leave job sites clean and orderly.
• Show respect for customer property.
• Follow SERVPRO® uniform policy.
• Participate in training regularly.
• Complete ECTP and pursue IICRC certifications.
• Read MSDS and equipment manuals for safety and usage.
• Learn to properly operate all tools and equipment.
• Ensure clear, two-way communication with team members.
• Communicate honestly, timely, and respectfully to support team effectiveness.
• Keep vehicles and equipment clean and organized.
• Disinfect and inspect equipment regularly.
• Complete vehicle/equipment maintenance checklists as assigned.
• Help maintain cleanliness of warehouse, office, and grounds.
• Attend safety training sessions.
• Follow SERVPRO® safety policies at job sites, in the office, and in transit.
• Use all equipment and PPE properly.
• Maintain clean and safe workspaces.
• Report injuries or hazards immediately.
• Follow SERVPRO® crew rules at all times.
• Take ownership of your role and responsibilities.
• Look for ways to improve efficiency.
• Complete additional tasks as assigned by management.

Qualifications

• Competitive salary
• Dental insurance
• Health insurance
• Vision insurance

Benefits

• 401(k)
• 401(k) matching
• Company parties