Restoration Field Technician

About the role

Do you love helping people through difficult situations? Don’t miss your chance to join our Franchise as a new Restoration Field Technician. In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage “Like it never even happened”! As a valued SERVPRO® Franchise employee, you will receive a competitive pay rate, with opportunity to learn and grow.

Responsibilities

• Respond to service calls as needed.
• Perform services as assigned, following SERVPRO® production guidelines.
• Communicate with the restoration supervisor to ensure all customer needs are met.
• Support Restoration Supervisor and other production personnel, as needed.
• Clean and maintain vehicles, equipment, warehouse, and office areas, as needed.
• Inventory and load the work vehicle with equipment, products, and supplies needed for each project.
• Maintain a clean and organized vehicle and clean equipment appearance.
• Prepare rooms/areas for work activities.
• Set up staging area and equipment for each project.
• Perform production processes following SERVPRO® production guidelines per work order per crew chief directions.
• Ensure clear two‑way communication with crew chief and other technicians, especially regarding customer needs and concerns.
• Perform end‑of‑day/end‑of‑job cleanup and breakdown to leave job site with a clean and orderly appearance.
• Understand and follow safety and risk management guidelines on the job site, in the office, and while traveling.

Qualifications

• Effective oral communication.
• High school diploma/GED.
• Ability to successfully complete a background check subject to applicable law.
• Physical ability to regularly lift 50 pounds and lift up to 100 pounds with assistance.
• Ability to work in cold and hot environments.
• Walking and standing for long periods, driving, sitting, climbing.
• Ability to climb ladders and work at ceiling heights.
• Ability to work in tight spaces.
• Repetitive pushing/pulling/lifting/carrying of objects.

Benefits

• Competitive salary
• 401(k) matching
• Health insurance
• Dental insurance
• Vision insurance
• Telehealth insurance
• Free uniforms
• Paid time off
• Profit sharing
• Training & development
• Opportunity for advancement
• Up to $200 after‑hours emergency response bonus per call

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC.