Restoration Crew Chief

About the role

Founded in 1988, Power Dry is a leader in emergency water and mold removal services. For over 38 years, we’ve helped customers through difficult moments. As we grow our presence in Des Moines, Iowa, we seek a dependable, high‑performing, customer‑focused Water Mitigation Crew Chief. At Power Dry we foster a positive work culture with team events, catered meals, clear career growth, on‑the‑job training, and autonomy.

Responsibilities

• Lead and supervise assigned crew members on restoration job sites
• Assess water and sewage damage and determine appropriate mitigation steps
• Perform water extraction, mitigation, and structural drying
• Set up, monitor, and remove professional drying equipment
• Perform demolition and removal of damaged materials when necessary
• Use hand tools, power tools, and specialized restoration equipment
• Maintain clean, organized, professional, and safe job sites
• Communicate project progress and expectations clearly with customers
• Provide professional and empathetic service to homeowners and businesses
• Maintain accurate and timely project documentation using company and industry software
• Ensure work is completed according to company procedures, quality standards, and safety requirements
• Drive a company vehicle to and from job sites while following all safety and traffic requirements
• Assist with mold remediation projects following appropriate training
• Take ownership of assigned projects and help ensure work is completed efficiently and to Power Dry standards

Qualifications

• Valid driver's license and acceptable driving record
• Reliable transportation to and from work
• Previous restoration, mitigation, construction, skilled trades, or related hands‑on experience preferred
• Previous crew lead or supervisory experience preferred
• Ability to lead and work alongside a field crew
• Ability to routinely lift and move items weighing up to 50 lbs
• Comfortable performing physical work throughout the workday
• Comfortable using or learning to use hand tools, power tools, and specialized restoration equipment
• Strong attention to detail and organizational skills
• Excellent communication and customer service skills
• Ability to remain professional and empathetic when working with customers during stressful situations
• Dependable, punctual, and reliable
• Must successfully complete required pre‑employment background check and drug screening

Benefits

• Choice of 4 medical plans, including one option available at $0 payroll cost for employee coverage
• Dental insurance with 2 plan options
• Vision insurance
• Health Savings Account (HSA) available with the high‑deductible health plan
• Flexible Spending Accounts (FSA) for medical and dependent care expenses
• Company‑paid short‑term and long‑term disability insurance
• Company‑paid $25,000 life insurance policy
• 401(k) with company matching
• Ancillary benefit options, including Hospital, Critical Illness, and Accident Insurance
• Paid time off and paid holidays
• Incentive‑based compensation with earnings tied to production volume
• Company vehicle and fuel card
• Company‑provided uniforms and tools
• Paid training and continued development
• Career growth and advancement opportunities

Schedule

• This is not a traditional Monday–Friday, 9‑to‑5 position
• Power Dry provides emergency restoration services, which means customers may need us outside normal business hours
• Water Mitigation Crew Chiefs must be willing to participate in a rotating on‑call schedule
• Respond to occasional after‑hours emergency calls
• Work weekends as part of the rotation
• Work overtime and some holidays as needed
• Flexibility and reliability are important parts of being successful in this role