Restoration Crew Chief

About the role

Founded in 1988, Power Dry is a leader in emergency water and mold removal services. For over 38 years, we’ve proudly helped customers through some of the most difficult moments in their lives. As we continue to grow our presence in the Des Moines, Iowa market, we're looking for a dependable, high-performing, and customer-focused Water Mitigation Crew Chief to join our team. At Power Dry, we foster a positive and supportive work culture. We celebrate team wins with fun events, provide catered meals, and are committed to creating a workplace where employees can thrive both professionally and personally. We offer clear career growth opportunities, on-the-job training, and the autonomy to take ownership of your work.

Location: Des Moines, IA

Responsibilities

• Lead and supervise assigned crew members on restoration job sites
• Assess water and sewage damage and determine appropriate mitigation steps
• Perform water extraction, mitigation, and structural drying
• Set up, monitor, and remove professional drying equipment
• Perform demolition and removal of damaged materials when necessary
• Use hand tools, power tools, and specialized restoration equipment
• Maintain clean, organized, professional, and safe job sites
• Communicate project progress and expectations clearly with customers
• Provide professional and empathetic service to homeowners and businesses
• Maintain accurate and timely project documentation using company and industry software
• Ensure work is completed according to company procedures, quality standards, and safety requirements
• Drive a company vehicle to and from job sites while following all safety and traffic requirements
• Assist with mold remediation projects following appropriate training
• Take ownership of assigned projects and help ensure work is completed efficiently and to Power Dry standards

Qualifications

• Valid driver's license and acceptable driving record
• Reliable transportation to and from work
• Previous restoration, mitigation, construction, skilled trades, or related hands-on experience preferred
• Previous crew lead or supervisory experience preferred
• Ability to lead and work alongside a field crew
• Ability to routinely lift and move items weighing up to 50 lbs.
• Comfortable performing physical work throughout the workday
• Comfortable using or learning to use hand tools, power tools, and specialized restoration equipment
• Strong attention to detail and organizational skills
• Excellent communication and customer service skills
• Ability to remain professional and empathetic when working with customers during stressful situations
• Dependable, punctual, and reliable
• Must successfully complete required pre-employment background check and drug screening

Benefits

• Choice of 4 medical plans, including one option available at $0 payroll cost for employee coverage
• Dental insurance with 2 plan options
• Vision insurance
• Health Savings Account (HSA) available with the high-deductible health plan
• Flexible Spending Accounts (FSA) for medical and dependent care expenses
• Company-paid short-term and long-term disability insurance
• Company-paid $25,000 life insurance policy
• 401(k) with company matching
• Ancillary benefit options, including Hospital, Critical Illness, and Accident Insurance
• Paid time off and paid holidays
• Incentive-based compensation with earnings tied to production volume
• Company vehicle and fuel card
• Company-provided uniforms and tools
• Paid training and continued development
• Career growth and advancement opportunities

Schedule

This is not a traditional Monday–Friday, 9-to-5 position. Power Dry provides emergency restoration services, which means our customers may need us outside of normal business hours. Water Mitigation Crew Chiefs must be