Restaurant Supervisor - Tides Coastal Kitchen

About the role

Join us at the Delta Hotel by Marriott Virginia Beach Waterfront, just steps away from Chesapeake Bay. From our casually elegant dining room to our bayside deck, come work at the perfect place to start your career in hospitality!

Responsibilities

• Oversee the day-to-day operations of the Restaurant & Bar
• Ensure staff receive proper training on quality and service standards and have the tools & equipment to effectively carry out their job functions
• Achieve and maintain budgeted revenues as instructed by the Director of Food & Beverage
• Maintain labor cost to meet or exceed budget through effective staff and labor management
• Train staff in operational standards and follow-up on that training to ensure levels of service are maintained
• Establish and achieve quality and guest satisfaction goals
• Maintain set food and liquor costs
• Maintain a floor presence during needed meal periods to ensure optimal guest service
• Conduct routine brand standard audits designed to ensure optimal service execution
• Complete additional duties as assigned by hotel leadership
• Monitor servers and bus-person adherence to all service standards.
• Serve as a floor presence during needed meal periods to ensure optimal guest service.
• Communicate daily with restaurant manager with regard to special events, house counts, etc.
• Assist restaurant manager in conducting menu classes and taste panels.
• Communicate both verbally and in writing to provide clear direction to staff.
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job-related duties as assigned.

Requirements

• Must be able to speak, read, write and understand the primary language(s) used in the workplace.
• Requires good communication skills, both verbal and written.
• Ability to prepare and analyze data figures and transcriptions prepared on and generated by computer.
• Ability to stand and walk for hours at a time.
• Must be able to lift up to 30 pounds occasionally.
• Understand this role requires grasping, writing, standing, sitting, walking, bending, listening and hearing ability and visual acuity.
• Some college and/or advanced training in food operations preferred.
• Prior restaurant and bar supervisory experience required; hotel restaurant experience preferred.
• Ability to work calmly under stressful situations.
• Ability to maintain high level of guest satisfaction is in absolute requirement for this position.
• Must have the ability to communicate in English.
• Self-starting personality with an even disposition.
• Maintain a professional appearance and manner at all times.
• Can communicate well with guests.
• Must be willing to “pitch-in” and help co-workers with their job duties and be a team player.
• Ability to use point of sale.
• Ability to lift/carry weight up to 50 pounds.
• Ability to push/and pull carts of products weighing up to 150 pounds.

Qualifications

• Must be able to speak, read, write and understand the primary language(s) used in the workplace.
• Requires good communication skills, both verbal and written.
• Ability to prepare and analyze data figures and transcriptions prepared on and generated by computer.
• Ability to stand and walk for hours at a time.
• Must be able to lift up to 30 pounds occasionally.
• Understand this role requires grasping, writing, standing, sitting, walking, bending, listening and hearing ability and visual acuity.
• Some college and/or advanced training in food operations preferred.
• Prior restaurant and bar supervisory experience required; hotel restaurant experience preferred.
• Ability to work calmly under stressful situations.
• Ability to maintain high level of guest satisfaction is in absolute requirement for this position.
• Must have the ability to communicate in English.
• Self-starting personality with an even disposition.
• Maintain a professional appearance and manner at all times.
• Can communicate well with guests.
• Must be willing to “pitch-in” and help co-workers with their job duties and be a team player.
• Ability to use point of sale.
• Ability to lift/carry weight up to 50 pounds.
• Ability to push/and pull carts of products weighing up to 150 pounds.

Skills

• Excellent communication skills
• Strong organizational and time management skills
• Ability to manage multiple tasks simultaneously
• Knowledge of food service operations
• Ability to work independently and as part of a team
• Ability to handle stressful situations
• Attention to detail

Benefits

• Highly competitive wages
• Exceptional benefit plan for eligible associates & your family members (for FT and PT Associates)
• 401K matching program for eligible associates
• Flexible scheduling to allow you to focus on what is important to you!
• Discounts with our Crescent managed properties in North America for you & your family members
• Marriott Employee Room Rate Discount Program

Pay

Highly competitive wages

Schedule

Flexible scheduling to allow you to focus on what is important to you!