Restaurant Supervisor - The Class Act (Hotel Job)

Duties/Responsibilities

• Attend to the needs of hotel, meeting, restaurant and/or bar guests and resolve customer complaints regarding food and beverage service.
• Train workers in food service and beverage preparation, and in service, sanitation, and safety procedures.
• Inspect supplies, equipment, and work areas to ensure efficient service and conformance to standards.
• Control inventories of food, equipment, small ware, and liquor, and report shortages to designated personnel.
• Observe and evaluate workers and work procedures in order to ensure quality standards and service.
• Assign duties, responsibilities, and work stations to employees in accordance with work requirements.
• Perform personnel actions such as hiring and disciplining staff, consulting with other managers as necessary.
• Analyze operational problems, such as theft and wastage, and establish procedures to alleviate these problems.
• Perform other related work duties as assigned.

Performance Expectations

• Thorough knowledge of various computer software packages as well as office equipment and operation.
• Effective oral and written communication skills.
• Effective time management and organizational skills (multitasking).
• Work effectively and accurately in an atmosphere with frequent interruptions.
• Welcome, value, and nurture people of all backgrounds, perspectives, and experiences, as well as support and promote an environment that accepts differences.

Physical Activities

• With/Without Reasonable Accommodation: Position involves working in a restaurant and bar setting. Occasional (10-33%) standing, pushing, pulling and grasping. Frequent (34-66%) reaching and viewing a computer and other types of close visual work. Constant (67-100%) sitting, walking, repetitive motion, talking and hearing.

Minimum Qualifications

• A high school diploma or the equivalent is required.
• Candidates must be at least 21 years of age.
• Preference will be given to those candidates with a post high school degree.
• Preference will be given to those candidates with a minimum of two years full-time experience in a related hospitality/beverage setting and 1 year leadership or the equivalent education and related work experience.

Additional Information

• What days and times are you available to work? Please list day of week and start and stop times.
• How many hours a week would you like to be scheduled? Provide the minimum and maximum.
• Briefly describe your prior supervisory experience?
• If you were referred to work here by another Hotel employee, please list their name here: