Restaurant Supervisor - Signal Mountain Lodge

About the role

Experience the mountain air & rugged terrain in Grand Teton National Park! Nestled between the shores of Jackson Lake & the peaks of the Grand Teton, there's so much to offer at Signal Mountain Lodge. There is something for everyone here including guided fishing tours, scenic float trips, kayaking, hiking, shopping, & so much more. There is also a vast ecosystem of plants & animals that flourish throughout the area.

Job Responsibilities

• Lead all aspects of and assist in preparation of food items for the day and dating products.
• Cook and otherwise prepare foods according to recipes and directions.
• Responsible for use of accurate portions when preparing and serving items on the line.
• Maintain daily temperature logs.
• Take samples of all food items on the line prior to serving the customers.
• Alert management and pull food items that do not meet quality expectations.
• Complete opening and closing station checklists.
• Greet customers as they approach and leave the serving line.
• Ask customers about the quality of their service and handle any complaints while maintaining a positive attitude and smile.
• Clean and sanitize work areas and serving utensils.
• Avoid waste by accurately disposing of it from the service line.
• Transfer supplies and equipment between storage and work areas by hand or by cart.
• Assist with daily safety observations and report safety hazards discovered in the location to management immediately.
• Cross-train in areas as the need arises.
• Able to work in concessions, catering, and special events required by your manager.
• Perform tasks as requested by your manager on a weekly, bi-weekly, or monthly basis.
• Lead all aspects of and advise the employees working on the line to ensure timely and effective service of the customers.
• Request support from utility workers for sanitation issues of the line as needed.

Qualifications

• Great customer service and interpersonal skills.
• Strong Leadership and supervisory skills.
• Ability to work in a team environment.
• Serve Safe Certification.
• Ability to follow detailed written and verbal instructions.
• Food Service Experience preferred.
• Requires frequent lifting/transporting hot food items.
• Requires ability to work inside kitchen area, interact with heated equipment, steam, loud noise, chemicals and other at risk conditions.