Restaurant Supervisor, Emeril's Kitchen (Caesars New Orleans)

About the Role

The Restaurant Supervisor at Emeril's Kitchen creates the extraordinary for our guests and team members with direct oversight of the restaurant operations.

Responsibilities

• Responsible for the service operations of the Restaurant
• Able to build a team that creates a memorable fine dining experience for each guest every time
• Ensure consistent, high-quality service standards are maintained in areas of responsibility
• Implement training programs that ensure high-quality service
• Provide adequate training and tools for employees
• Ensure all areas are kept clean and in proper condition
• Schedule employees to ensure the highest possible level of service
• Supervise front-of-house employees in respective food outlets
• Maintain proper employee/employer relations
• Report department activity regularly
• Act as a role model to other employees and always present oneself as a credit to Caesars, encouraging others to do the same

Requirements

• High school diploma or GED required
• Ability to work independently
• Ability to respond calmly and make rational decisions when required
• Good oral and written communication skills
• 1–2 years of food and beverage supervisory experience
• Excellent interpersonal, customer service, leadership, communication, team-building, and problem-solving skills
• Demonstrated ability in maintaining consistent, high-quality guest service skills
• Good understanding of how job responsibilities relate to other areas of operation
• Willingness to work any shift, any day, when necessary

Additional Requirements

• Physical mobility with reasonable accommodations
• Lift and carry upwards of 50 lbs
• Bend, jump, twist, crouch, grip, and carry heavy loads
• Run on level surfaces, as well as up and down stairs
• Respond to visual and aural cues
• Operate in mentally and physically stressful situations

About Us

Caesars New Orleans Casino & Hotel earned recognition as a City Business “Best Places to Work” honoree and was named “#1 Large Employer” in the New Orleans area by the “Times-Picayune” Top Workplaces program. A destination property in the heart of the city, we are continually striving to attract the best talent to provide exceptional experiences for our guests. Caesars New Orleans Casino is a Caesars Entertainment company.

Our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment providers. Since beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through the development of new resorts, expansions, and acquisitions. Our resorts operate primarily under the Caesars®, Harrah's®, Horseshoe®, and Eldorado® brand names. We focus on building loyalty and value with our guests through a combination of impeccable service, operational excellence, and technological leadership. The company is committed to its Team Members, suppliers, communities, and the environment through its PEOPLE PLANET PLAY framework.

Our Caesars family is driven by our Mission, Vision, and Values. We take great pride in living these values – Together We Win, All In On Service, and Blaze the Trail – every day. Our mission: “Create the Extraordinary.” Our vision: “Create spectacular worlds that immerse, inspire, and connect you. We don’t perform magic; we create it with excellence. #WeAreCaesars.”