Restaurant Supervisor
Parable Hospitality · Marina del Rey, CA · 2 wk ago
Management$23–$25/hrFull-time
About The Property Located along the waterfront in Marina del Rey, Jamaica Bay Inn, a Tapestry Collection by Hilton, is a boutique coastal retreat with island-inspired charm and beautiful views of Mother’s Beach and the marina. The newly refreshed hotel features 111 guest rooms and suites, a heated beachfront pool, Beachside Restaurant & Bar, beach cruisers, and opportunities for kayaking and paddleboarding. Just minutes from Venice Beach, Abbot Kinney Boulevard, and the best of Southern California’s coastal attractions, Jamaica Bay Inn offers a relaxed setting for both leisure stays and waterfront events. THE ROLE As a Restaurant Supervisor, you’ll help lead the day-to-day restaurant operation and serve as a key connection between the Food & Beverage management team and hourly team members. You’ll keep service running smoothly, support and develop the team, and make sure guests receive the high level of care and hospitality we’re known for. You’ll Lead day-to-day restaurant shifts and help ensure smooth, efficient operationsCommunicate department goals, service standards, and performance expectations to the teamTrain, coach, and provide constructive feedback to hourly team membersServe as a resource for team members, helping resolve questions, concerns, and challengesEnsure the team has the tools, supplies, equipment, and support needed to provide great serviceAddress guest concerns and requests promptly and professionallyMonitor service quality and look for opportunities to improve the guest experienceConduct shift briefings and help ensure appropriate shift coverageEnsure compliance with company standards, food safety requirements, OSHA guidelines, and department proceduresWork closely with management to recognize strong performance and build an engaged teamCommunicate team and operational updates, challenges, and opportunities to F&B managementCoordinate with other hotel departments to keep operations running efficientlyPerform restaurant service duties as needed and lead by exampleHelp manage the restaurant in the absence of the Restaurant Manager or SupervisorSupport initiatives designed to improve guest satisfaction and operational performance What Success Looks Like The restaurant runs smoothly, guests receive attentive and consistent service, and team members know what’s expected of them and feel supported in delivering it. You’re a visible, hands-on leader who can step into a busy shift, solve problems, coach the team, and keep both the guest experience and operational standards on track. What We’re Looking For 2+ years of supervisory experience in a Food & Beverage or restaurant environmentPrevious experience as a server and/or bartender preferredStrong knowledge of food and beverage service, guest relations, and service standardsAbility to lead, coach, train, and motivate a teamStrong communication skills with both guests and team membersAbility to take initiative, solve problems, and make sound decisions in a fast-paced environmentStrong attention to detail, organization, and ability to prioritizeComfortable handling guest concerns and responding quickly to changing needsKnowledge of food safety and responsible alcohol service requirementsFood Handler and alcohol awareness certification, or ability to obtainHigh school diploma or equivalent required; college coursework preferredMust be 21+ to handle alcoholic beveragesDependable and flexible with availability, including evenings, nights, weekends, and holidaysAbility to stand, walk, bend, reach, lift, and move throughout the shiftAbility to lift and move up to 50 lbs. as needed What We Offer Medical, Dental & Vision Insurance401(k)Vacation & Sick LeaveTeam Member Travel Program: Hotel & Dining discounts Marriott / Hilton Team Member Rates Opportunities to connect, give back, and build community through team events & volunteering. POSITION DETAILS Hourly Rate Range: $23.00 - $25.00 Full-Time