Restaurant Supervisor

About the role

The Restaurant Supervisor at Magnolia Houston Hotel is responsible for providing leadership and guidance to the designated Food and Beverage Outlet team. S/he will work with the team to ensure guest satisfaction and optimum performance.

Responsibilities

• Maintains a commitment to customer service and guest satisfaction.
• Assists the manager with leading and supervising the outlet team.
• Ensures supplies are properly stocked; assists with ordering supplies as necessary.
• Assists with coordinating inventory control.
• Utilizes labor management tools to schedule and control labor costs.
• Assists manager with new hire and termination paperwork.
• Participates in staff meetings and agenda.
• Reports any needed repair immediately to Maintenance using correct procedures.
• Ensures proper bookkeeping and resort policies are followed.
• Responsible for daily reports and manager log book entries.
• Performs restaurant staff duties as necessary.
• Maintains a safe and pleasant work environment.

Qualifications

• Flexibility, with the ability to work varying days and hours.
• Previous experience providing service to others.
• Excellent phone skills.
• Strong communication and interpersonal skills, with the ability to create amazing experiences for guests and associates.