Restaurant Supervisor

About the role

Join a dynamic company in the hospitality and service industry where people help drive the success of the business. Since its inception in 1957, Invited has operated with the central purpose of building relationships and enriching the lives of our members, guests, and more than 17,000 employees. We are the largest owner and operator of private clubs nationwide, with 130+ country clubs, city clubs, and athletic clubs. Our Clubs offer first-class amenities, including championship golf courses, modern workspaces, handcrafted cuisine, resort-style pools, state-of-the-art racquet facilities, fitness centers, and much more.

Responsibilities

• Oversee the service of food and beverages to members and guests, ensuring adherence to the Invited’s standards of service and excellence.
• Directly and indirectly supervise service staff to ensure consistent service quality and exceptional member and guest experience.
• Accurately execute member and guest orders and special requests.
• Initiate opening procedures for breakfast, lunch, or dinner shifts, and complete the required closing procedures.
• Inspect the cleanliness and setup of rooms, ensuring they are prepared for the next service or event and are ready for members.
• Maintain comprehensive knowledge of the al carte menu, including daily features and specials.
• Demonstrate a clear understanding of all liquors, beers, and wines available at the club.
• Participate in daily line-ups, weekly service trainings meetings, and special training sessions as requested.
• Maintain clean, sanitary work areas and restock supplies as needed.
• Interact professionally with members and guests, accommodating changes and last-minute requests to enhance their experience.
• Perform additional duties as assigned by management.

Requirements

• A high school diploma or equivalent.
• A minimum of 2 years of experience in the restaurant or club-related field within the food & beverage industry.
• PREFERRED: Certifications: ServeSafe Food Handlers’ Certificate, ABC Certification, and CPR Certification.
• Completion of all food & beverage online training modules: Service Training, Host Training, Bartender Training, Server Assistant Training, Banquet Server Training, Beverage Cart Attendant Training, Kitchen, Employee Training, F&B Refresh Training, Culinary Safety, Food Safety, and Alcohol Safety.

Physical Requirements

• Must be able to stand, walk, and perform physical activities for extended periods.
• Ability to work in varying temperatures and environments, with potential exposure to dust, fumes, or gases.
• Capable of climbing ladders, squatting, kneeling, reaching, grasping, twisting, bending, and folding/unfolding as required.
• Able to lift, carry, push, and pull up to 100 lbs. occasionally.
• Effective communication skills, including talking and hearing, with sufficient visual acuity.

What We Offer

• Medical, dental, and vision coverage.
• Life insurance.
• Short-term and long-term disability insurance.
• 401(k) retirement savings plan.
• Generous paid time off and leave programs.

Schedule

Attendance requirements for this position as outlined on the weekly schedule. Additional hours are required to meet deadlines of the position, including weekends and/or holidays.