RESTAURANT SUPERVISOR

About the role

The Sheraton Galleria, located at 4 Galleria Blvd, is now hiring for a PM Restaurant Supervisor. The Restaurant Supervisor is responsible for overseeing the service in the Food and Beverage Outlets. He/she is also responsible for assisting the manager with training, motivating, and coaching the staff, and monitoring expenses and controlling labor costs.

Responsibilities

• Approach all encounters with guests and employees in a friendly, service-oriented manner.
• Maintain regular attendance in compliance with Expotel Hospitality Service standards, as required by scheduling, which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and nametag when working.
• Comply at all times with Expotel Hospitality Service standards and regulations to encourage safe and efficient hotel operations.
• Maintain a warm and friendly demeanor at all times.
• Ensure work areas are properly stocked and prepare requisitions as needed.
• Ensure work areas are neat and clean.
• Check that trays and tables are set to standards.
• Ensure quality control of all menus with regards to cleanliness and appearance.
• Absorb and perform all duties required of all food and beverage outlet employees.
• Hold pre-meal meetings daily to monitor service and promote up selling.

Physical Requirements

Flexible and long hours sometimes required. Medium work – Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.

Requirements

• High school diploma or equivalent and/or experience in a hotel or a related field preferred.
• At least one year of progressive experience in a hotel or a related field required.
• Previous supervisory responsibility preferred.