Restaurant Sous Chef

About the role

We’re looking for talented individuals who believe in having fun and want to be part of an exciting industry. Join us at PENN Entertainment where you'll work with a diverse team of colleagues who are passionate about helping people find and have more fun.

Responsibilities

• Promote and maintain the Eye, hi, Goodbye program with each patron and employee you interact with.
• Assist the Executive Chef in creating menus for restaurant outlets, banquets, and special events.
• Recruit, train, and upgrade staff, maintaining proper staffing guidelines within budgeted parameters while scheduling to meet business demands.
• Control portion size, minimize waste, and present menu items according to specifications.
• Maintain a clean and sanitary area at all times in full accordance with ServSafe guidelines and state and local regulations.
• Prepare weekly schedules and control labor.
• Educate, train, and manage cooks to follow company policies and standards.
• Maintain positive guest relations.
• Communicate with other culinary supervisors and managers to ensure efficient service and properly prepared food.
• Perform all culinary job functions within immediate area when necessary.
• Attend weekly chef's meetings and monthly kitchen staff meetings to stay updated on current activities, projects, and special events.
• Aid in the oversight of the stewarding department's cleanliness, organization, and sanitation.
• Keep current with food industry trends and new products available on the market.
• Conduct daily walk-throughs of kitchen areas, food storerooms, dry good storage, and refrigerated storage to ensure proper rotation, storage, and utilization of products.
• Aid in establishing team and individual performance consistency by adhering to company policies and procedures.
• Demonstrate abilities to meet performance expectations in areas including Communications, Initiative/Problem Solving, Guest Service/Interpersonal Relations, Work Habits and Conduct, and Responsible Gaming/Business Ethics.
• Carry out supervisory responsibilities in accordance with the organization’s policies and applicable laws, including interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and coaching employees; addressing concerns; and resolving problems.
• Supervise all Culinary Operations, directly supervising 45 employees and indirectly supervising 75 employees.

Requirements

• Associate degree, or two-year college or technical school, plus three years related experience and/or training, or equivalent combination of education and experience.
• Proficient in Microsoft applications (Excel, Access, Word).
• Supervisory experience required.
• Ability to read, analyze, and interpret routine business documents.
• Ability to respond effectively to sensitive inquiries or complaints.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages.
• Very detailed-oriented.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to interpret a variety of instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Qualifications

• Must be proficient in ServSafe.

Skills

• Excellent communication and interpersonal skills.
• Strong organizational and time management skills.
• Attention to detail and ability to handle multiple tasks simultaneously.
• Ability to work independently and as part of a team.
• Knowledge of food safety and sanitation practices.
• Ability to work flexible hours, including evenings and weekends.

Benefits

Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Pay

$45,300 to $48,500 annually

Schedule

Flexible schedule to accommodate the needs of the business.

Equal Opportunity Employer

We are committed to providing equal opportunity employment opportunities regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, or veteran status.