Restaurant Shift Manager

About the role

Managers lead shifts every week, ensuring customers receive a fast, accurate, and friendly experience. They provide leadership to crew and other managers during a shift to maintain high standards of quality, service, and cleanliness. Shift Managers handle various tasks such as shift planning, performance monitoring, safety and security oversight, and communication between shifts.

Responsibilities

• Plan and monitor shifts to ensure customer satisfaction
• Maintain high standards of quality, service, and cleanliness
• Ensure compliance with McDonald’s standards and policies
• Communicate effectively with the next Shift Manager to prepare for the following shift
• Meet and exceed targets set for the shift
• Support assigned Departments in achieving their goals
• Manage inventory, daily maintenance, and cleanliness
• Ensure food safety and proper production
• Provide exceptional customer service
• Oversee safety and security measures
• Schedule staff and manage their availability
• Train new and existing employees

Requirements

• Previous leadership experience, preferably in a restaurant, retail, or hospitality setting
• Positive attitude and ability to work in a fast-paced environment
• Flexible schedule and willingness to adapt to the demands of the job
• Ability to communicate effectively and collaborate with others
• Age 18 or older to qualify as a manager in corporate-owned McDonald’s restaurants

Qualifications

While not specified, previous leadership experience and a positive attitude are preferred qualifications for this role.

Skills

Effective communication, problem-solving, and leadership skills are essential for success in this role.

Benefits

This position offers competitive pay and a range of benefits including:

• Paid vacation
• Education through Archways to Opportunity (including opportunities to earn a high school degree, college tuition assistance, and English classes as a second language)
• Medical, dental, and vision coverage
• Pre-tax flexible spending accounts
• Short- and long-term disability, life, and accident insurance
• Service awards

Pay

Details about pay are not provided in this posting, but it is competitive.

Schedule

The schedule for this role is not specified in the posting, but it is part of the responsibilities of being a Shift Manager.