Restaurant Service Assistant - Part Time

About the role

Since 1907, Neiman Marcus has been a leader in luxury retail, providing a uniquely curated product assortment, unparalleled services, and exclusive activations for customers in Pursuit of the Extraordinary. Known for creating Neiman Marcus magic through exceptional experiences — including the Neiman Marcus Awards, Fantasy Gifts, seasonal campaigns, and “Retail-tainment” initiatives — Neiman Marcus has a rich history as a brand builder, bringing together the world's top luxury designers and customers to foster a dedicated following for generations. The company serves customers across 36 stores, digital channels, and remote selling, and is part of Saks Global's portfolio of world-class luxury retailers and real estate assets.

Responsibilities

• Focus on table maintenance in the dining room, including clearing and re-setting tables
• Deliver popovers, butter, and pour water
• Deliver food and beverage to guests as indicated by kitchen tickets
• Maintain the bus station and beverage areas
• Learn table numbers and sections in the dining area
• Assist kitchen staff and service staff with any service needs (e.g., additional customer requests, restocking plates, bagging “to go” orders, setting up expediter station)
• Assist waitstaff with any service needs, refilling beverages and running food from the kitchen to the dining room as needed
• Set up the dining room with key items, including but not limited to coffee, iced tea, and ice
• Maintain dining room by restocking glasses, flatware, and linens
• Participate in daily pre-shift meeting
• Execute pre-shift, post-shift, and daily and weekly duties as assigned by supervisor
• Lift and move objects (e.g., tables, chairs, highchairs, etc.)
• Clean and maintain restaurant and workstation
• Maintain the highest level of hygiene standards, including: clean, pressed uniform jacket and accompanying clothing and shoes; clean and professionally styled hair and nails, maintained to avoid food contamination risks
• Report to work area dressed appropriately and prepared to work with any necessary supplies/equipment to perform job duties

Requirements

• High School diploma or GED preferred
• Experience in serving food and beverage and following proper table service guidelines
• Ability to work autonomously
• Motivated and results-driven
• Knowledge of proper placement of china, glass, and flatware for table settings
• Thorough knowledge of order of service and proper placement of table settings (e.g., china, glass, flatware), food, and beverage as indicated by the kitchen ticket and the guidebook
• Thorough knowledge of food, including preparation and culinary terminology
• Ability to interact graciously with the public and handle multiple duties at the same time
• Exceptional customer service and problem-solving skills
• “Win together” mentality
• Role requires standing, bending, climbing stairs, and lifting and carrying 35 pounds

Benefits

Comprehensive benefits package for all eligible full-time employees, including:

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) retirement plan
• Basic life insurance
• Supplemental life insurance
• Disability insurance
• Variety of additional voluntary benefits (such as critical illness, hospital and accident insurance)
• Amazing employee discount

Opportunity to work in a dynamic, fast-paced environment at a company experiencing growth and transformation, with exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer — from retail to distribution, to digital or corporate.

Pay

Salary range: $2.13 – $9.06 per hour. Compensation for this role varies by geographic location; the listed range reflects multiple markets, including higher-cost areas. Actual starting pay will be determined based on work location, experience, and other job-related factors.

Schedule

Associates must be willing to work a flexible schedule based on business needs, which will include evenings, weekends, and holidays.