Restaurant Server - Part-time - Weekends
About the role
The Restaurant Server (RS) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the food service venues of the hotel. The Server sets-up, services, and breaks-down the food and beverage areas where they are assigned ensuring a high level of quality, consistency and service.
Responsibilities
- Greet and acknowledge all arriving guests in a prompt and professional manner.
- Engage and interact with guests as appropriate.
- Respond to all guests’ questions and requests.
- Demonstrate complete knowledge of the food and beverage menu.
- Serve food and beverage orders after checking for correct temperature, appearance and portions. Refill when necessary.
- Operate the POS system and ensure food orders are verified and transmitted in a prompt manner.
- Adhere to all cash handling and credit card policies and procedures.
- Periodically check-in with tables to ensure guests’ expectations are being met and exceeded.
- Maintain proper condition and cleanliness of dining areas, stations and servicing equipment.
- Complete all closing duties and reports assigned.
- Adhere to established safety and sanitation guidelines.
- Adhere to uniform and grooming standards.
- Perform other duties or projects as requested by management.
Qualifications and Skills
- Attentive, friendly, helpful and courteous to all guests, managers and fellow employees.
- Excellent organizational skills and attention to detail.
- Able to work quickly without compromising quality.
- Able to work with minimal supervision and maintain a high level of performance.
- Must be able to stand and exert fast-paced mobility for entire shift.
- Able to work cohesively with co-workers as part of a team.
- Food handlers and TIPS certificates required.
- Previous front-facing guest service experience required.
- Must read, write and speak the English language fluently.
- Experience with computerized cash registers preferred.
Additional Job Information/Anticipated Pay Range
Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:
- Medical, Dental and Vision Insurance
- Health Savings Account with Company Match (available the first day of the month after hire date)
- 401(k) Retirement Plan with Company Match
- Paid Vacation and Sick Days (2 weeks of vacation, 6 sick days, 10 paid holidays per year)
- Free parking
- Free shift meal
- $60 Shoes for Crew credit per year
- Fun, family environment
- Sonesta Hotel Discounts (over 1,200 hotels worldwide)
- Educational Assistance
- Paid Parental Leave
- Company Paid Life Insurance
- Company Paid Short Term and Long-Term Disability Insurance
- Variety of Employee Perks and Discounts
Benefits
Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:
- Medical, Dental and Vision Insurance
- Health Savings Account with Company Match
- 401(k) Retirement Plan with Company Match
- Paid Vacation and Sick Days
- Sonesta Hotel Discounts
- Educational Assistance
- Paid Parental Leave
- Company Paid Life Insurance
- Company Paid Short Term and Long-Term Disability Insurance
- Variety of Employee Perks and Discounts
Hospital Indemnity
Critical Illness Insurance