Restaurant Server

Job Summary

We are seeking a highly motivated server in a fine dining restaurant who provides exceptional food and beverage service to guests, ensuring a memorable and enjoyable dining experience.

Core Job Responsibilities & Duties

- Greets guests in a warm, friendly, and professional manner, creating a positive and welcoming atmosphere - Develop a comprehensive understanding of the restaurant’s menu, including ingredients, preparation methods, and flavor profiles - Guide guests through the menu, providing detailed descriptions of dishes and answering any questions they may have - Assist guests in making informed decisions by offering recommendations and suggesting wine pairings - Stay updated on seasonal specials, promotions, and menu changes while actively promoting and upselling menu items, specials, and premium beverages to enhance guests’ experience - Handle guest inquiries, concerns, or complaints promptly and professionally, striving to resolve any issues to the guests’ satisfaction - Take accurate food and beverage orders from guests, ensuring clarity and attention to detail - Enter orders into the restaurant’s POS system accurately & promptly - Handle special requests or dietary restrictions with care and communicate them accurately to the kitchen staff - Collaborate effectively with the kitchen and bar staff to ensure timely preparation and delivery of orders - Double-check orders of accuracy and presentation before serving them to guests - Serve food and beverages to guests, adhering to established fine dining service techniques and etiquette - Present dishes in an elegant and visually appealing manner, describing them to guests upon serving - Provide attentive and personalized service, anticipating guests’ needs and ensuring their satisfaction throughout their dining experience - Monitor guests’ satisfaction during the meal, checking on them regularly and refilling drinks as needed - Clear and reset tables promptly, maintaining cleanliness and organization in the dining area according to restaurant’s standards - Adhere to food safety and sanitation guidelines, ensuring the highest level of cleanliness and hygiene

Qualification Standards & Company Requirements

- Excellent communication and interpersonal skills - Excellent organizational and time management skills - Strong understanding of fine dining etiquette and service techniques - Excellent knowledge of food, wine, and beverage pairings - Ability to work independently and as a team in a fast-paced environment - Experience and/or familiarity with POS systems and order management software - Proven experience as a server in a fine dining or upscale establishment - Must have a flexible work schedule