Restaurant Server

About the role

We are looking for a rockstar dinner server to brighten our guests' day. The ideal candidate would be fast-paced, upbeat, and personable. The goal is to make every meal a memorable one, and to create lasting impressions on guests to bring them back.

Responsibilities

• Greet guest promptly using your name.
• Have full knowledge of Hilton Honors members standards.
• Be knowledgeable of all menu items, their ingredients, what to serve them with, their garnish, and their methods of preparation.
• Answer any questions about the menu in a direct and concise manner.
• If you have questions about an item, ask your manager or Executive Chef.
• Pay special attention to the finer details of guest service including water glasses, replacement of flatware, napkins, etc.
• Remove all dirty plates, silverware, and glasses when the entire table has completed each course of the meal.
• Never leave the dining room empty-handed. All tables must be bussed within 4 minutes of the guest leaving.
• Clean as you go. Check your stations at the beginning of your shift to ensure proper setting and cleanliness of tables, chairs, and floor.
• Have available all necessary equipment to work including pad of paper, pen, check folder, clean towel, tray, etc...
• Do all assigned set-up and side work as per set-up sheets and cleaning schedule.
• Ensure all your receipts and any missing tickets are accounted for.
• Relate all guest comments to the manager on duty. This includes good or bad comments about any area of the hotel, not just the restaurant.
• Solicit guest comments through use of comment cards.

Qualifications

• Prior experience as a Restaurant server or similar role.
• Excellent customer service experience.
• Strong communication and organizational skills.

Benefits

• Employee Discount
• Referral Bonus Program

Pay

Details on pay are not specified in the job posting.

Schedule

Details on schedule are not specified in the job posting.

Skills

Not specified in the job posting.

Benefits

Details on benefits are not specified in the job posting.

Company Blurb

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.