Restaurant Server

Job Description

Restaurant Server at Neiman Marcus serves customers in a warm, accommodating, and professional manner, consistent with the high standards set by Neiman Marcus. Key responsibilities include:

• Serves assigned seating section of dining area
• Utilizes thorough knowledge of food, including preparation and culinary terminology, to provide detailed information to customers about menu items
• Leverages knowledge of wine, beer, and spirits, including technical and service procedures
• Interacts graciously with the public and handles multiple duties at the same time
• Participates in daily pre-shift meeting
• Adheres to established accounting procedures for all transactions, including all authorized methods of payment, and maintains knowledge of the POS system
• Executes pre-shift, post-shift, and daily and weekly duties as assigned by supervisor
• Fulfills duties that may involve lifting objects (e.g., tables, chairs, highchairs, etc.)
• Cleans and maintains restaurant and workstation
• Maintains the highest level of hygiene standards to include, but not limited to: Clean, pressed uniform jacket and accompanying clothing and shoes, Clean and professionally styled hair and nails, maintained to avoid food contamination risks
• Exercises integrity with scheduling
• Punches in before and out after every scheduled shift
• Follows established procedure for schedule and shift changes
• Takes appropriate lunch breaks when applicable, punching accordingly
• Coordinates holiday, vacation, and any time off with management while considering the needs of the restaurant

What You Will Bring

• A high school diploma or GED
• Experience in serving food and beverage and following proper table service guidelines
• Ability to work autonomously
• Motivated and results-driven
• Thorough knowledge of order of service and proper placement of table settings (e.g., china, glass, flatware), food, and beverage as indicated by the kitchen ticket and the guidebook
• Thorough knowledge of food, including preparation and culinary terminology
• Ability to interact graciously with the public and handle multiple duties at the same time
• Exceptional customer service and problem-solving skills
• "Win together" mentality

Qualifications

• Associates must be willing to work a flexible schedule based on business needs, which will include evenings, weekends, and holidays
• Standing, bending, climbing stairs, and lifting and carrying 35 pounds required

Benefits

• We offer the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance).