Restaurant Server

About the role

Serve food and beverage to guests in a courteous and friendly manner in accordance with established brand/hotel guest service and sustainability standards. Growth path includes progression to Restaurant Supervisor/Banquet Server/Captain, Restaurant Manager, and Banquet Manager.

Responsibilities

• Take food and beverage orders and place orders in the point of service system.
• Ensure overall guest satisfaction.
• Set and clear tables in dining areas.
• Stock service stations with items such as ice, napkins, or straws.
• Pick up orders from food preparation areas and ensure food is prepared accordingly.
• Prepare guest check and, if appropriate, complete payment transaction.
• Perform other food and beverage functions such as bartending and bussing during staff shortages or peak periods.
• Monitor guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
• Follow sustainability guidelines and practices related to HHM’s EarthView program.
• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
• Perform other duties as requested by management.

Requirements

High school diploma or equivalent preferred; previous food and beverage experience required or equivalent training.

Skills

• Knowledge of POS systems.
• TIPS certification preferred.

Benefits

• Competitive wages for full time and part time opportunities
• Medical, Dental and Vision Health Insurance
• Paid Time Off
• 401k Company Match
• Free Basic Life Insurance
• Travel Discounts
• Commuter Transit and Commuter Parking Benefits
• Employee Assistance and Wellness Program
• Educational/Professional Development
• Referral Bonus Program

Schedule

Work schedule varies and may include working on holidays and weekends and alternate shifts.