Restaurant Server

Responsibilities

• Engage guests in a professional manner with a warm greeting
• Assist in maintaining cleanliness, upkeep, organization, and maintenance of the lounge space
• Demonstrate thorough knowledge of food and beverage products, menus, additions, and promotions; answer all questions about beverages and food; assess guest needs and preferences to make suggestions
• Up-sell and suggestively sell food and beverages by describing each item in an appealing way to increase check average and broaden the guest experience
• Accurately ring in orders on POS (Point of Sale) quickly, in proper sequence, and use appropriate charges
• Ensure guest needs are continually met in a courteous and professional manner throughout their visit
• Maintain food and beverage control (e.g., liquor portion control, age verification); follow guidelines and practices outlined in TIPS training
• Follow alcohol awareness procedures for preventing and handling intoxicated guests
• Stock server stations, polish glasses, fill ice bins, clean, and perform tasks necessary for smooth operation and guest service
• Promptly prepare bills for items ordered, collect and process payments, enter into POS system, make change correctly, and ensure accurate charge transactions
• Pass all required job-related tests
• Properly wash glassware using bar sinks and/or dishwashers
• Safely use appropriate cleaning compounds and chemicals; comply with health and safety regulations, policies, and procedures