Restaurant Server

About the role

Serve food and beverage to guests in a courteous and friendly manner in accordance with established brand/hotel guest service and sustainability standards.

Growth path: Restaurant Supervisor / Banquet Server / Captain → Restaurant Manager → Banquet Manager.

Responsibilities

• Take food and beverage orders and place orders in the point-of-service system.
• Ensure overall guest satisfaction.
• Set and clear tables in dining areas.
• Stock service stations with items such as ice, napkins, or straws.
• Pick up orders from food preparation areas and ensure food is prepared accordingly.
• Prepare guest checks and, if appropriate, complete payment transactions.
• Perform other food and beverage functions such as bartending and bussing in the event of staffing shortages or peak periods.
• Monitor guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
• Follow sustainability guidelines and practices related to HHM’s EarthView program.
• Practice safe work habits, wear protective safety equipment, and follow MSDS and OSHA standards.
• Perform other duties as requested by management.

Requirements

• High School diploma or equivalent preferred.
• Previous food and beverage experience required or equivalent training.
• Knowledge of POS systems.
• TIPS certification preferred.

Benefits

• Competitive wages for full-time and part-time opportunities.
• Medical, Dental, and Vision Health Insurance.
• Paid Time Off.
• 401k Company Match.
• Free Basic Life Insurance.
• Travel Discounts.
• Commuter Transit and Commuter Parking Benefits.
• Employee Assistance and Wellness Program.
• Educational/Professional Development.
• Referral Bonus Program.

Schedule

Work schedule varies and may include working on holidays, weekends, and alternate shifts.

Work Environment

Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending, and reaching.