Restaurant Server at Counting House

If you love saying YES and enjoy engaging with the community by leading with ART, 21c Museum Hotels is one of the pioneering examples of bridging the worlds of art and hospitality. We combine a multi-venue contemporary art museum, a boutique hotel, and a chef-driven restaurant to create a unique and welcoming opportunity.

About the role

Reports To: Restaurant Managers, Food & Beverage Director

The Restaurant Server is an engaging and enthusiastic ambassador for the restaurant, intuiting the guest's appetites through verbal and non-verbal cues, making recommendations, and selling any item on the menu to even the most reluctant palate. The Restaurant Server works accurately, efficiently, expertly prioritizes, and works to exceed guest expectations.

Responsibilities

• Reports to work on time and ready to work scheduled shifts.
• Follows all steps of service.
• Knows descriptions and ingredients of all menu items.
• Knows all wines by the glass and at least five wines in each category on the wine list in varying price ranges and styles.
• Knows drinks names, ingredients, preparation method, appropriate glassware, and garnishes.
• Knows specialty beverages, i.e., single malt scotches, cognacs, specialty drinks, beer list, etc.
• Sells menu items to increase overall sales.
• Serves beverages and food cheerfully and efficiently.
• Ensures that the service station is properly stocked.
• Completes all posted side work.
• Maintains a positive, friendly attitude with co-workers & guests.
• Provides prompt, accurate report of all income received during shift.
• Maintains a clean, orderly appearance in the restaurant service area.
• Assists/executes any tasks as assigned by supervisor.
• Follow all proper sanitation guidelines.

Requirements

• Able to work flexible hours (nights, weekends).
• Responsible, dependable, punctual.
• Basic math skills.
• Strong communication skills; must be able to speak, read, and understand English.
• Clean and professional appearance.
• Demonstrates enthusiasm for all things 21c.
• Familiarity with and ability to use POS systems.
• Must pass a background check.

Qualifications

• High school or equivalent education required.
• Experience in an upscale dining environment preferred.

Physical Requirements

• Must be able to carry a full-service tray comfortably.
• Must be able to stand and walk for long periods.
• Must be able to lift at least 50 pounds.