Restaurant Reservationist
Located in the heart of Aspen, Hotel Jerome, Auberge Collection, is one of the great hotels of the American West. The 135-year-old historic landmark, listed in the National Register of Historic Places, offers luxurious, contemporary accommodations and modern amenities that pay homage to the property’s iconic mountain spirit. The hotel’s two luxurious Residential Penthouses offer everything from private elevator entrances to spectacular mountain views. Sophisticated amenities include the legendary J-Bar, lauded as an Aspen institution; Michelin Guide-recommended Prospect; the après-ski favorite, the Living Room bar and lounge; the sultry underground speakeasy, Bad Harriet; the award-winning Yarrow spa; state-of-the-art fitness facilities; a ski concierge; and a heated outdoor pool and hot tub overlooking Aspen Mountain.
About the role
The Restaurant Reservationist is an integral part of the Food and Beverage team, ensuring a well orchestrated and seamless dining experience. The role involves efficiently receiving and recording guests' restaurant reservations while prioritizing the fulfillment of all requests and needs with a gracious touch.
Responsibilities
- Receive and record guests' reservations whether in person, via phone and input them into Open Table ensuring Auberge Collection standards are met
- Assign reservations according to customer's request and knowledge of the restaurant and flow of business
- Ensure menus are up to date, clean & mark free
- Maintain a complete knowledge of menu and all related menu items
- Perform any other duties as assigned by Management
Qualifications
- A minimum of one-year experience in the foodservice / hospitality industry
- Prior experience in a luxury setting and good knowledge of food and wine is preferred
- Ability to work a flexible schedule, including weekends and holidays, according to department needs
Pay
The targeted compensation wage for this full time year round, non-exempt position is $20/hr.
Benefits
- Paid time off
- Sick and safe time
- Medical, Dental and Vision healthcare plans
- 401(k) plans with employer contribution
- Health and Flexible Spending Account programs
- Employee Assistance Program
- Company stay discounts