Restaurant Porter House of Blues Dallas
Job Summary
Live Nation Entertainment is a leading live entertainment and eCommerce company comprising Ticketmaster.com, Live Nation Concerts, Artist Nation, and Live Nation Network. HOB Entertainment, a division of Live Nation, operates exceptional club venues with a focus on providing exceptional customer experiences.
About the role
Maintain restaurant & venue cleanliness in an efficient, professional manner and contribute to an excellent guest experience. Responsibilities include performing table maintenance, responding to guest inquiries, and maintaining line of sight/atmosphere control.
Responsibilities
- Perform table maintenance duties according to HOB service standards
- Respond to guest inquiries and requests in a courteous and polite manner
- Maintain line of sight/atmosphere control by circulating through work area throughout shift
- Clean all spills immediately, use floor signs to caution guests and staff
- Clean and stock line to par throughout shift
- Follow housekeeping standards per policy
- Operate trash compactor per procedures policy
- Ensure that trash cans/slim jims are clean, free of odor and lined
- Keep all dust pans clean and free of stuck on debris/odor
- Separate glass, cardboard and plastics per local codes
- Pre-roll and store table paper, per venue specifications
- Stamp table paper with Music Hall advertisement stamp per venue policy
- Turn all lost and found items in to MOD
- Absenteeism and attendance
- Attend pre-shift meeting conducted by MOD prior to start of each shift
- Assist Other Employees as needed
- Cleans and dusts all areas of venue
- Sweep and mop floors
- Cleans and maintains restrooms
- Refills toilet paper, paper towel, sanitary napkin and soap dispense
- Cleans and polishes hardware such as doors, woodwork, door handles, push plates, kick plates, metal handrails, cigarette urns and drinking fountains
- Cleans and spot clean rugs
- Replaces burned out light bulbs or report same to supervisor
- Maintains service rooms and storage areas in a clean orderly manner
- Maintains adequate supply of cleaning equipment, materials and supplies
- Uses cleaning tools such as mops, brooms, squeegees, cleaning cloths, sponges, pails, brushes, vacuum cleaners, etc.
- Removes waste paper baskets and containers, and empties same into trash containers and cleans area after trash has been picked up
- Reports all repairs required and safety and fire hazards to supervisor
- Observes safety standards and practices
- Performs related duties as required or assigned within job classification
Qualifications
- Required: Three or more years in cleaning services or related type work
- Ability to read, write and follow written instruction
- Detail-oriented and team player with a positive “can-do” attitude
- Early Morning & Daytime availability
- Sense of Urgency
- Time Management
- Kitchen sanitation standards
- Critical thinking and decision making
- Tolerance of all cultures, music and art forms
- High School diploma
- Exceptional communication skills
- Physical Demands/Working Environment: Extended periods of prolonged standing, bending, stooping, reaching, and working on your feet
- Tolerance of loud noises
Benefits
Live Nation Entertainment is an Equal Employment Opportunity employer. We support equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.