Restaurant Operations Manager

About the Role

As a Restaurant Manager, you will be responsible for ensuring that our guests are provided with excellent service and our team members are upholding Levy's hospitality standards.

Responsibilities

• Maintaining positive guest relationships including obtaining regular feedback through table visits and executing show quality standards
• Trains and conveys brand clarity through the menu, wine, and beverage knowledge
• Promotes a positive work environment through hiring/selection of team members, maximizing productivity and morale through team member engagement, and maintaining appropriate staffing levels per business needs
• Maintains state, federal and business compliance, including but not limited to responsible alcohol service guidelines, safety and sanitation standards, and client requirements
• Engages in the financial goals of the operation with support from the General Manager
• Employs good safety and sanitation practices
• Follows and enforces responsible alcohol service policies
• Executes required daily reporting in a timely manner
• Executes inventory controls
• Ensures team members adhere to Levy guidelines as stated in the team member training manual and employee handbook
• Executes all menu requirements and fulfills all guest-specific service requests
• Ensures all function setups and breakdowns are executed correctly, efficiently, and expeditiously
• Holds team accountable to steps of service to deliver great guest service
• Ensures team members have the tools necessary to complete their jobs
• Uses all performance management tools to provide guidance and feedback to team members
• Promotes a cooperative work climate, maximizing productivity and morale
• Conducts regularly scheduled meetings to ensure lines of communication are open between management and team members
• Interviews, hires, trains, and develops team members according to Levy guidelines
• Displays a positive attitude towards team members
• Other duties, as assigned

Requirements

• 5+ years of experience in a food and beverage operational position
• High level of computer literacy
• Passion for hospitality, food, and retail
• Excellent interpersonal and stakeholder management skills

Qualifications

• Bachelor's degree in Hospitality Management is preferred

Pay

$70,000 - $80,000

Benefits

• Medical
• Dental
• Vision
• Life Insurance/AD&D
• Disability Insurance
• Retirement Plan
• Flexible Time Off Plan
• Paid Parental Leave
• Holiday Time Off (varies by site/state)
• Personal Leave
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.

This response is AI-generated, for reference only.