Restaurant Manager - Sunset Cantina

Location

10 Snowshoe Drive, Snowshoe, WV 26209

Start Date

Hiring soon

Schedule

Flex position for 9‑11 months per year; off months can be used for travel or visiting friends and family. May require early mornings, weekends, and holidays.

Employee Perks

• Affordable on‑mountain employee housing available for rent.
• Free skiing and snowboarding privileges at Alterra resorts plus discounts on Ikon Passes.
• 401(k) plan available to any employee over the age of 18.
• Discounted friends and family lift ticket vouchers.
• 50% off Snowshoe Quick Service Restaurants and 30% off Snowshoe Full Service Restaurants (excludes alcohol).
• 40% off retail merchandise and 45% off Mountain Essentials (excludes hard goods; two hard‑good sales for employees throughout winter).
• Pro deals from top brands such as The North Face, Darn Tough, and many more.

Why Work With Us?

If you thrive in high‑energy settings and are committed to precision and efficiency, we want you to join our team. Be part of a dynamic operation that delivers outstanding service and delicious food at the heart of Snowshoe Mountain.

Job Responsibilities

• Oversee restaurant operations to ensure top‑notch customer service, effective employee development, and profit maximization.
• Lead management staff to achieve sales and profitability goals, analyze cost and revenue budgets, and keep the leadership team informed.
• Foster positive interactions with guests and staff, actively seek feedback, and respond to queries promptly.
• Recommend and implement cost‑reduction and sales‑increasing strategies, maintain appropriate staffing levels, and ensure staff knowledge of menu and promotions.
• Monitor food and beverage quality to meet company standards, ensure resource availability, and enforce policies on sanitation, safety, and cash handling.
• Train and develop supervisors and staff, handle hiring, evaluations, and terminations, and maintain a positive work environment.
• Ensure compliance with health, safety, and regulatory standards, and maintain a clean and safe environment.
• Collaborate with the Executive Chef on menu engineering, prepare annual budgets, and train staff on new menu items and RTP programming.

Education

• Two or more years of post‑high school education.
• West Virginia Food Handlers Certificate (required).
• High School Diploma or GED (preferred).

Preferred Experience

• 3‑5 years of progressive management experience in a moderate to high‑volume restaurant.
• At least 2 years of full restaurant P&L management experience.
• Experience hiring, training, and mentoring salaried managers and hourly front‑of‑house staff.
• Strong financial acumen with proven ability to oversee cost control, labor, management, and bottom‑line profitability.
• Ability to drive performance and success.
• Excellent leadership, interpersonal, and communication skills.
• Accountable, resilient, and committed to delivering a high level of customer service.
• Ability to work under pressure and respond to a range of work situations.
• Knowledge of safe food handling and practical knowledge of food‑profession principles.
• Leadership skills to motivate and develop staff and ensure accomplishment of goals.
• Ability to work effectively under time constraints and deadlines.