Restaurant Manager

Job Summary

The Restaurant Manager oversees daily food and beverage service within the club’s restaurant operations, ensuring a seamless and exceptional member experience. This junior management position assists with meal‑period oversight, taking on direct service responsibilities during low‑volume periods to maintain smooth operations.

Responsibilities

• Maintain Invited service standards at high levels.
• Provide exceptional food and beverage service to members and guests.
• Ensure member/guest orders are accurately executed and delivered promptly.
• Supervise service staff as directed to ensure consistent, high‑quality service.
• Monitor the reservation book for shift functions, special notes, and room setups.
• Oversee room setups to match reservations and event specifications; ensure cleanliness and readiness.
• Complete opening and closing procedures for breakfast, lunch, or dinner shifts.
• Ensure daily side work and assignments are completed in line with service expectations, maintaining orderly and sanitary work areas.
• Assist in training and development of service staff.
• Participate in, and as directed lead, staff meetings, daily line‑ups, weekly service training meetings, and special training sessions.
• Help implement training programs to maintain a skilled staff and drive member satisfaction and retention.
• Maintain comprehensive knowledge of the à la carte menu, daily features, and specials.
• Know the club’s liquor, beer, and wine offerings.
• Record necessary information or tasks in the log for the next shift.
• Communicate updates, shifts, or special instructions to team members and supervisors.
• Assist others as needed and take on additional tasks assigned by management.
• Follow all company, club, and department policies, procedures, and instructions.
• Represent management by supporting and enforcing policies while maintaining the highest standards of ethics and integrity.
• Promote and follow safe working practices, ensuring compliance with safety guidelines.
• Take initiative in personal and professional growth and maintain required certifications.
• Address and resolve challenges using available resources, collaborating with regional and corporate teams.
• Support overall team efficiency by contributing to club goals.

Requirements

• High school diploma or equivalent.
• Minimum of 2 years experience in the food and beverage industry, restaurant, or private club setting.

Preferred Qualifications

• Food Handlers Certificate, Alcohol Safety, STAR Service Certification, STAR Trainer Certification, TABC Certification, and CPR Certification.
• Completion of all food & beverage online training modules (Service, Host, Bartender, Server Assistant, Banquet Server, Beverage Cart Attendant, Kitchen, Employee Training, F&B Refresh, Culinary Safety, Food Safety, Alcohol Safety).
• Strong experience handling highly confidential material such as member and employee data.
• Proficient computer skills, including spreadsheet software.
• Strong communication abilities and demonstrated leadership skills.

Physical Requirements

• Ability to stand, walk, and perform physical activities for extended periods.
• Work in varying temperatures and environments; potential exposure to dust, fumes, or gases.
• Capable of climbing ladders, squatting, kneeling, reaching, grasping, twisting, bending, and folding/unfolding as required.
• Ability to lift, carry, push, and pull up to 100 lb occasionally.
• Effective communication skills (talking and hearing) with sufficient visual acuity.

Primary Tools/Equipment

• Computer
• Point of Sale system
• Trays (2 – 60 lb)
• Bottle opener
• Wine tool

Work Schedule

Attendance requirements follow the weekly schedule. Additional hours are required to meet deadlines, including weekends and/or holidays.

Benefits

• Medical, dental, and vision coverage
• Life insurance
• Short‑term and long‑term disability insurance
• 401(k) retirement savings plan
• Generous paid time off and leave programs (including statutory time off for part‑time team members)