Restaurant Manager (Staten Island)

About the job

Restaurant Manager – As a Restaurant Manager, you will oversee daily cafe operations, develop future leaders, and help deliver the fresh food and friendly service.

What We Offer

• Competitive management pay
• Health care benefits (medical, dental, vision, FSA)
• Flexible scheduling to support work life balance
• Paid Time Off
• 401k with company match
• Paid, on the job leadership training
• Meal and cafe discounts
• Discounts with partner brands including Verizon, Dell, gyms, and more
• Real advancement and long term career growth opportunities
• WOW a Friend Foundation – Employee Assistance Program

Responsibilities

• Operational Excellence and Guest Experience
• - Lead day to day cafe operations while ensuring a consistently warm and welcoming guest experience
• - Uphold food quality, safety, and service standards
• - Ensure compliance with company policies and all local, state, and federal regulations
• People and Culture Leadership
• - Hire, train, coach, and develop a high performing cafe team
• - Foster a people first culture built on respect, teamwork, and growth
• - Empower Assistant Managers, Shift Supervisors, and associates to succeed and advance
• Business and Financial Management
• - Drive sales, labor efficiency, and cost controls to meet business goals
• - Support financial performance through planning, execution, and accountability
• - Protect company assets and maintain strong operational controls
• Community and Brand Engagement
• - Support cafe marketing initiatives and guest engagement efforts
• - Live our mission of serving food with purpose every day

Qualifications

• 1 to 3 plus years of restaurant or retail management experience
• Strong leadership, coaching, and communication skills
• Passion for guest service and team development
• Ability to lead in a fast-paced environment
• ServSafe Food certification a plus, training provided