Restaurant Manager

Core Responsibilities

• Support the General Manager in leading, coaching, and developing a high-performing team that embodies Vandelay’s culture and hospitality standards.
• Lead daily floor operations with confidence and professionalism, ensuring seamless service and a consistently elevated guest experience.
• Model warm, polished hospitality and empower team members to create memorable moments for guests.
• Respond to guest concerns with professionalism and a solutions-focused mindset, turning challenges into opportunities to exceed expectations.
• Aid in training, onboarding, and continuous development of team members, ensuring strong performance and adherence to VHG standards.
• Oversee scheduling, shift planning, and labor management to balance business needs with staffing efficiency.
• Maintain vibrant floor presence by supporting service teams, reinforcing standards, and ensuring exceptional pacing, execution, and communication.
• Support the monitoring and achievement of key financial metrics, including labor, inventory, COGS, and operational efficiencies.
• Uphold food safety, sanitation, and cleanliness standards across all areas of the restaurant.
• Partner with culinary leadership to ensure menu execution, product quality, and presentation meet Vandelay expectations.
• Ensure compliance with company policies and all local, state, and federal regulations.
• Assist with inventory management, purchasing, and proper storage and rotation of products to ensure quality and cost control.
• Maintain the physical and aesthetic upkeep of the restaurant, ensuring a polished and inviting environment for guests and team members.
• Lead pre-shift meetings and support communication between front-of-house, back-of-house, and leadership teams.
• Use guest feedback and real-time observations to drive continuous improvement in service, hospitality, and operational flow.
• Uphold disciplinary protocols with fairness and consistency, supporting a culture of accountability and growth.

Requirements

• A high school diploma or GED required; a Bachelor's Degree in Restaurant / Hospitality Management or similar field of study is preferred.
• At least 2 years of full-service restaurant experience preferred, but not required.
• Trustworthy, detail-oriented, and open to constructive feedback.
• Exceptional communication skills, both written and verbal.
• A desire and natural ability to engage guests, exuding an infectious commitment to guest service at all times.

Perks

• Medical, Dental, and Vision benefits available.
• Paid Time Off.
• Dining discounts at all Vandelay Hospitality Group concepts.
• Professional development and career growth.
• Robust Manager in Training program.
• All Vandelay restaurants are closed on Thanksgiving, Christmas, and the 4th of July, allowing team members to celebrate with their families.
• A collaborative, uplifting culture where we take care of our guests by taking care of our people first.

Physical Requirements

• Ability to lift up to 50 pounds.
• Ability to work standing and walking for extended periods of time.

Equal Employment Opportunity

Vandelay Companies provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, or any other federal/state protected category.