Restaurant Manager
The Hari Group · Naperville, IL · 7 mo ago
ManagementFull-time
Responsibilities
- Hire, train and develop their employees
- Communicate job expectations to their employees
- Plan, monitor, appraise and review their employees’ job performance
- Provide coaching and feedback; disciplines when appropriate
- Create and maintain a guest first culture in the restaurant
- Maintain safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation guidelines
- Comply with all applicable laws
- Prepare and complete action plans; implement production, productivity, quality and guest service standards
- Complete audits and implement plans to drive system improvements
- Control costs to help maximize profitability
- Execute all in-restaurant marketing promotions in a timely manner
- Execute new product roll-outs including team training, marketing and sampling
- Set sales goals and track results
Requirements
- Fluent in English
- Math and financial management skills
- Restaurant, retail, or supervisory experience
- At least 18 years of age (where applicable)
- High School diploma, or equivalent
Skills
- Guest Focus
- Pasion for Results
- Problem Solving and Decision Making
- Interpersonal Relationships & Influence
- Building Effective Teams
Qualifications
- Understands and exceeds guest expectations, needs and requirements
- Develops and maintains guest relationships
- Displays a sense of urgency with guests
- Seeks ways to improve guest satisfaction; asks questions, commits to follow-through
- Sets and maintains high standards for self and others, acts as a role model
- Consistently meets or exceeds goals
- Contributes to the overall team performance
- Reads and interprets reports to establish goals and deliver results
- Sets, prioritizes and maintains focus on important activities
- Empowers others to make decisions and resolve issues
- Develops and maintains relationships with team
- Operates with integrity; demonstrates honesty, treats others with respect, keeps commitments
- Encourages collaboration and teamwork
- Learns and applies best practices from other individuals, teams, and networks
- Accepts responsibilities for personal and team commitments
- Recognizes and rewards employee’s strengths, accomplishments and development
- Listens to others, seeks mutual understanding and welcomes sharing of information, ideas and resources