Restaurant Manager
People + Leading the Team
Partners with the Head Coach on hiring, onboarding, and training while fostering a culture of trust and recognition. Anticipates operational needs and adjusts deployment to support smooth operations. Provides hands-on coaching, steps in during peak times or staffing gaps, and ensures clear communication for consistent execution.
Food Safety + Journey
Upholds high standards for food safety, cleanliness, and equipment maintenance by inspecting food quality, checking temperatures, and ensuring compliance. Partners with the Head Coach to promptly resolve facility, supply, and quality issues while ensuring team member safety and strong audit performance.
Customer Experience
Ensures a clean, hospitable, and brand-aligned guest journey by upholding SWEET standards, acting on guest experience metrics, and making timely business decisions to deliver fast, accurate, and memorable in-store and digital experiences.
Financial + Business Acumen
Supports operational excellence by managing controllable costs, executing schedules, and partnering with the Head Coach to drive sales and implement short- and long-term strategies using insights from the Ops Dashboard.
Systems, Process + Tech
Ensures effective team deployment and expert use of systems by supporting daily operations, troubleshooting issues, and prioritizing tasks to drive smooth and efficient execution.
Execute Assistant Coach Career Path Duties
Perform all essential functions outlined in the Shift Leader role, including those from the Kitchen Lead and Team Member roles.
Essential Functions
- People + Leading the Team
- Food Safety + Journey
- Customer Experience
- Financial + Business Acumen
- Systems, Process + Tech
- Execute Assistant Coach Career Path Duties
Minimum Requirements
- Meet all physical requirements for all roles within the career path, including the Assistant Coach, Shift Leader, Kitchen Lead, and Team Member.
- Experience in fast casual restaurant chains.
- Hands-on experience with local, organic, and sustainable products.
- Familiarity with tech tools and systems used in operations and scheduling.
- Proven leadership experience with strong problem-solving skills and ability to make confident decisions under pressure.
- Excellent communicator who fosters positive team culture, mentors employees, and delivers exceptional guest experiences.
- Highly organized, reliable multitasker with experience in scheduling, coaching, and performance oversight.
- Must be available to work a minimum of 30 hours per week.
- Must be 18 years of age or older.
- Must be authorized to work in the United States.
Perks
- Competitive base salary + 15% bonus potential.
- Medical, dental + vision insurance plans to suit your and your family’s needs.
- Paid Vacation + Wellness time.
- 401(k) program.
- Paid family leave; we fully support new parents.
- Complimentary greens.
- Free sweetgreen swag.
- An opportunity to make a real impact on the people around you, both by growing them and connecting them to real food.
- A collaborative team of people who live our core values and have your back.
- A clear career path with opportunities for development, both personally and professionally.
About the Role
A Healthier Future Starts With You As an Assistant Coach (Assistant General Manager), you support your store as a leader, strategist, and mentor. You'll inspire your team, drive operational excellence, and deliver exceptional guest experiences using data-driven insights to build healthier communities through real food.
Qualifications
- Experience in fast casual restaurant chains.
- Hands-on experience with local, organic, and sustainable products.
- Familiarity with tech tools and systems used in operations and scheduling.
- Proven leadership experience with strong problem-solving skills and ability to make confident decisions under pressure.
- Excellent communicator who fosters positive team culture, mentors employees, and delivers exceptional guest experiences.
- Highly organized, reliable multitasker with experience in scheduling, coaching, and performance oversight.
Skills
- Strong leadership and mentoring skills.
- Data-driven decision-making.
- Operational excellence and cost management.
- Effective communication and teamwork.
- Customer service and hospitality.
- Team management and supervision.
Benefits
- Medical, dental + vision insurance plans to suit your and your family’s needs.
- Paid vacation + wellness time.
- 401(k) program.
- Paid family leave; we fully support new parents.
- Complimentary greens.
- Free sweetgreen swag.
Pay
Starting salary range based on experience $58,000—$68,000 USD
Schedule
Must be available to work a minimum of 30 hours per week.