Restaurant Manager

Duties And Responsibilities

• Supervise Front of House staff to ensure exceptional guest service and adherence to company standards
• Deliver exceptional customer service and resolve guest concerns promptly and professionally
• Maintain a visible presence on the floor to support staff and enhance the guest experience
• Manage daily restaurant operations to ensure smooth and efficient service
• Assign and monitor Front of House tasks including opening, running, and closing side work
• Monitor opening and closing procedures, cash handling, shift coverage, and completion of all assigned duties
• Adjust staffing levels as necessary based on business needs
• Evaluate staff performance and provide coaching, training, and development
• Ensure all service standards, cleanliness, organization, and presentation expectations are consistently met
• Ensure compliance with health, safety, food handling, and sanitation regulations
• Work closely with kitchen leadership to ensure food quality and timely service
• Communicate operational updates, challenges, and results to the General Manager

Requirements

• Previous management experience with a strong emphasis on customer service and team leadership
• Minimum of 3 years’ experience in a restaurant or hospitality leadership role
• ServeSafe Certified
• Strong knowledge of Front of House operations and service standards
• Ability to work effectively in a fast-paced, high-volume environment
• Excellent problem-solving and conflict resolution skills
• Ability to lead, coach, and develop team members
• Strong communication and organizational skills
• Ability to make independent decisions and prioritize responsibilities
• Ability to collaborate with both Front and Back of House teams

Qualifications

• Must have a flexible schedule to include working nights, weekends, and holidays as operations necessitate
• Must be able to independently lift, carry, push, and pull up to fifteen (15) pounds
• Must be able to work a flexible schedule to include nights, weekends, and holidays as operations necessitate
• Must be able to operate general computer equipment including laptop, keyboard, and mouse with ease