Restaurant Manager

Front of House Manager

PJ Whelihan's Restaurant + Pub in Wynnewood, PA is seeking a Front of House Manager to support the General Manager in achieving restaurant objectives.

Responsibilities

• Ensure all guests feel welcome and receive responsive, friendly, and courteous service.
• Support servers and hostess staff, check-in with guests, and validate service standards.
• Achieve company objectives in sales, service, quality, appearance, and sanitation.
• Train employees and create a positive, productive working environment.
• Control cash and other receipts, adhere to cash handling and reconciliation procedures.
• Partner with the General Manager in employment and termination decisions.
• Fill in where needed to ensure guest service standards and efficient operations.
• Strive to develop staff in all areas of service, food presentation, safety, and sanitation.
• Prepare required paperwork, including forms, reports, and schedules.
• Provide timely and constructive feedback and coaching to employees.
• Document and communicate performance evaluations.
• Assist in developing, planning, and carrying out restaurant marketing, advertising, and promotional activities.
• Administer prompt, fair, and consistent corrective action for policy violations.
• Schedule servers and hostesses as needed, ensuring labor cost objectives are met.

Qualifications

• At least 1 year of supervisory experience in a high-volume, full-service restaurant concept.
• ServSafe Certification required.
• Ability to lead and make decisions using restaurant management guidelines.
• Ability to analyze P&L statements and work within a budget.
• Friendly, approachable attitude and effective communication skills.
• “Can-do” attitude, initiative, willingness to learn, and quick execution.
• Basic computer skills and proficiency with scheduling, time, attendance, and POS systems.

About PJW Restaurant Group

PJW Restaurant Group has been successful for over three decades by striving for excellence. We create community destinations that our guests look forward to. We are dedicated to providing experiences that elevate all we offer our guests and never settle for less than our best.

Pay and Benefits

$56,000.00 - $60,000.00 per year
Benefits include: 401(k) & 401(k) matching, dental insurance, employee discount, health insurance, life insurance, paid time off, paid training, referral program, weekly pay, employee perks program.